Receptionist

Katz, Sapper & Miller • Full-time • New York, United States of America • 3m ago

Job Description:

We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen when people are supported, challenged, and given the freedom to do their very best work. That’s why we’ve built a workplace where your career and personal life can thrive together – where you have the flexibility to manage your time, the resources to grow, and a team that genuinely cares about your success.

We’ve been employee-owned since 2001, giving every team member a stake in our collective success. This ownership mentality fosters a culture of collaboration, curiosity, and excellence – where new ideas are welcomed, different perspectives are valued, and you’re encouraged to explore what excites you most. Whether you’re expanding your skills, tackling new challenges, or making an impact beyond the office, we provide the resources and support to help you grow in the direction that’s right for you.

At KSM, your contributions matter – not just to the firm, but to your colleagues, clients, and the communities we serve across the U.S. If you’re looking for a place where you can do meaningful work, build lasting relationships, and grow in ways that align with what’s most important to you, we’d love to meet you.

Position Summary: 

We are seeking a highly organized and professional receptionist to join KSM’s NYC Office! As the first point of contact for clients and visitors, you will be the welcoming face of our NYC office, creating a positivefirst impression that reflects our company’s values. You will play a key role in supporting the NYC Office ensuring a smooth and efficient work environment. Your exceptional customer service skills and friendly demeanor will set the tone for every interaction, while your strong attention to detail will support the smooth operation of the entire office.

Responsibilities: 

Welcome guests and provide a friendly and professional first impression, ensuring that visitors feel welcomed and comfortable. Answer any questions visitors have.

Maintain a polite and helpful phone manner while answering, screening, and forwarding incoming calls, and providing basic information when needed.

Ensure reception area is tidy and presentable, with all necessary stationery and materials.

Coordinate and manage the firm’s conference room calendars.

Receive and sort incoming mail and packages, distributing them promptly to the appropriate recipients within the firm. Prepare and send outgoing mail (FedEx, certified mail, etc), ensuring accuracy and timely delivery.

Assist the Office Coordinator with managing pantry supplies and organizing office-wide meal events.

When needed, support office administration with general office work and special projects.

Coordinate service requests with building management as needed.

Review and process incoming documentation, ensuring accuracy and timely follow-up as needed

Support updating and organizing the office seating directory.

Requirements/Qualifications: 

High school diploma or equivalent; additional education or certification in office administration, hospitality or a related field is a plus.

Proven experience as a Receptionist, Front Office Representative, or similar customer service role is required.

Professional attitude and appearance, with the ability to be resourceful and proactive when issues arise.

Excellent verbal and written communication skills.

Strong interpersonal skills with the ability to maintainprofessionalism and courtesy in all interactions.

Knowledge of Microsoft Office Suite (Word, Excel, and Outlook)

Reliable, punctual, and presentable. Monday – Friday 8:30 AM – 5:30 PM

Proficiency in using office equipment, including multi-line telephone systems and basic computer applications.

Accuracy and attention to detail in managing administrative tasks.

Ability to multitask, organize, and manage time effectively.

Familiarity with accounting terminology or previous experience in an accounting firm is a plus.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other protected category.

KSM only accepts resumes directly submitted by a candidate and referrals submitted by current KSM employees. Unsolicited resumes or candidate profiles sent by staffing agencies and fee-based referral services will not be considered outside of a signed KSM vendor contract. KSM will not pay a fee to recruiters or agencies that do not have a signed KSM vendor contract.

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