Customer Service Supervisor

Wawa • Full-time • Store 7603 - Mount Washington, KY 40047 • 1m ago

As aCustomer Service Supervisor (CSS), youare a motivated leader who plays a key role in supporting store operations. You’llwork side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep the store safe, organized and fully stocked.

What You’ll Do:

Deliver outstanding customer service and resolve inquiries promptly.

Support and collaborate with leadership team to achieve store goals in sales, expenses,Associate retention and training.

Lead, motivate, and train Associates to drive sales and performance during shift.

Ensure consistent execution of customer service programs, policies, and store technology components.

Manage cash processes, inventory, vendor check-ins, and store safety.

Maintain accurate inventory by performing regular cycle counts and smart ordering to help maximize sales and ensure customers find what they need.

Benefits:

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.  At Wawa, extensive benefits are available to Wawa Associates.  These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave, and access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s)

Qualifications:

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Supervisory experience, ideally in retail or food service environments,is a plus

Strong customer service, relationship-building, and communication skills

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

The hourly range for this position is $21.00 - $28.30 and is commensurate with position, experience and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at [email protected].

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

Related Jobs

Team Supervisor (Evenings & Overnights)

Wawa • Full-time • Store 7603 - Mount Washington, KY 40047 • 1m ago

Management Supervisor

As a Team Supervisor (TS) , you are a leader who ensures the shift sta y s on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift , you’ll drive execution and m...

1m ago

Apply

Shift Supervisor

Feeders Pet Supply • Full-time • Louisville, KY, US • 1m ago

Management Supervisor

Feeders Pet Supply is looking to hire a Shift Supervisor to ensure proper care of all animals, provide exceptional customer service, provide direction to team members during their shifts, and so much more! Are you intere...

1m ago

Apply

Geotechnical Operations Manager

S&ME • Full-time • Louisville, KY, US • 5d ago

Construction Management

Geotechnical Operations Manager Requisition Number: 2025-1360-14 S&ME is looking for a motivated engineer eager to take on a significant leadership role as our Geotechnical Operations Manager in New Albany, IN/Louisv...

5d ago

Apply

Roadway Design Team Leader - Professional Engineer

Lochmueller Group • Louisville KY • 4w ago

Manufacturing Management

We are looking for an experienced and entrepreneurial Roadway Design Engineer to join our firm in Louisville, Kentucky. In this pivotal role, you will lead the charge in not only managing roadway design projects but also...

4w ago

Apply

Site Foreman

Hall Contracting of Kentucky • LOUISVILLE, KY, US • 3m ago

Management

HALL CONTRACTING OF KENTUCKY, INC. Site Foreman Hall Contracting of Kentucky is a 100% Employee-Owned Company. We have been in business since 1954 and we are seeking a Concrete/Site Foreman for our Asphalt Division . Wor...

3m ago

Apply

Repair Division Mechanic

Air Hydro Power • Louisville, KY, US • 2d ago

Manufacturing Mechanic

Description Maintain, repair, and rebuild hydraulic pumps, motors, hydrostatic transmissions, hydraulic power units, along with hydraulic and pneumatic cylinders of varying size and complexity. Supervisory Responsibiliti...

2d ago

Apply

Project Engineer

Garney • Louisville, KY, US • 2d ago

Engineering

GARNEY CONSTRUCTION A Project Engineer position is available in Louisville, KY . This position will act as the backbone of the project management team and keep the job on track. Great attention to detail and the ability...

2d ago

Apply

Front Desk Coordinator

Mortenson Dental Partners • fulltime • Jeffersonville, IN, US • 3d ago

Customer Service

Description Front Office Coordinator Salary: Up to $ 22/HR based on experience Location: 2917 E 10th St, Jeffersonville, IN 47130 Job Type: Full-time Our growing team of professionals at Kids Dentistree is always search...

3d ago

Apply

RN/ Paramedic

Mortenson Dental Partners • temporary • Louisville, KY, US • 4d ago

Other

Description RN/ Paramedic Specialty Anesthesia Job Type: Temp Kids Dentistree is looking for an RN or Paramedic to join our team! The care, comfort and convenience of our patients are of the utmost importance. If you hav...

4d ago

Apply

Highway Laborer

Hall Contracting of Kentucky • Louisville, KY, US • 4d ago

Construction Installation & Maintenance

HALL CONTRACTING OF KENTUCKY, INC. Highway Laborer Jefferson County, KY $25/HR Hall Contracting of Kentucky is a 100% Employee-Owned Company looking to find LONG-TERM TALENT to support our growing Highway Division. We ha...

4d ago

Apply