Our Pacific Area is currently seeking a Project Manager to join our growing team. The selected individual will utilize their knowledge of project delivery (planning, design, and/or construction) and business expertise to effectively plan, execute, monitor, and deliver quality to our clients. The ideal candidate should possess strong interpersonal and personal effectiveness skills. The success of our project delivery teams begins with the leadership of the project manager. Consequently, our perfect candidate will exhibit leadership qualities, exceptional communication skills, a strong organizational aptitude, problem-solving abilities, and the capacity to motivate and manage diverse teams and develop new and existing clients.
The Pacific Area provides planning, design, and construction services on various projects for municipal clients in the Hawaiian Islands. This role requires managing projects of varying complexity and size and providing quality project delivery throughout the project lifecycle. This role includes managing project teams to execute and deliver work successfully, aligning with BC service lines and tools, and developing and growing client service relationships.
Responsibilities
Responsibilities include the following for delivering day-to-day operations for small to mid-sized projects:
- Project team leadership expectations:
- Set direction: Support defining objectives, decision-making processes, schedules, budgets and success factors. Assist team by providing clarity on what the objectives are for an assignment, how decisions will be made, development of schedules and budgets, and what critical success factors the client is trying to achieve.
- Communicate: Help establish effective communication methods for team standups, technical/design decisions, and client interactions.
- Support Team Motivation: Assist in empowering team members, resolving conflicts, providing feedback and celebrating success.
- Establish Trust: Demonstrate integrity, competence, consistency, loyalty, and transparency.
- Create a safe environment: Support and assist in providing an atmosphere where ideas and creativity thrive.
- Embrace thought and experience diversity: Support an environment where diverse backgrounds, geographies, and different perspectives are all heard, respected and considered.
- Develop project team members: Support project team development by contributing to continuous learning, skills development and mentoring.
- Execution of BC’s project delivery requirements:
- Scope: Collaborate and prepare detailed scopes of work to set clear expectations and prevent project overruns. Develop clear assumptions and limitations and set realistic expectations and a solid pathway to delivering quality work successfully.
- Schedule: Collaborate on the development and maintenance of project schedules to provide for timely resource allocation and delivery. Recommend and assist implementation of schedule delay mitigation measures as needed.
- Budget: Develop and collaborate on work breakdown structures and project budgets aligned with scope and schedule to set projects up for financial success. Manage budget on project to meet planned project performance metrics.
- Quality Management: Create, implement and monitor quality management plans and processes to enhance client trust, minimize deficiencies, incorporate our standards and quality review processes and collaborate with team members to contribute to quality.
- Change Management: Identify and manage internal and external changes to mitigate risks. Identify and recommend change management, in collaboration with project team, prepare the scope and budget for the change order, and gain client endorsement and approval for the change to minimize financial and execution risk to BC.
- Risk Management: Ability to identify risks, develop risk mitigation strategies and perform ongoing risk monitoring and mitigation throughout the project lifecycle. Identify and escalate risks, collaborate with teams to prepare mitigation strategies for each risk, monetization of each risk, and update the risk profile on the project throughout the lifecycle of a project.
- Health & Safety: Lead by example and follow BC policy and client requirements for health and safety. Lead development and implementation of health and safety plans per the project specific requirements.
- Manage external resources: including third parties/vendors to deliver successfully on their contracted scope, quality, budget, and schedule.
- Delivery of Project and Business Performance Metrics: Lead achievement of project goals related to scope, schedule, budget and quality. Monitor profitability through routine earned value analysis and compliance, business revenue forecasting and timely invoicing/collections.
- Client Service and Sales/Marketing Support and Engagement: Ability to build successful relationships with Clients, while collaborating with client service managers and project teams to assess client satisfaction. Monitor and share clients’ critical success factors for project success and client satisfaction.
- Flexibility to adapt and execute various additional assignments based on evolving needs.
Preferred Requirements
- Having challenging work
- Developing and learning new skills
- Having a sense of meaning and purpose, each team member is contributing to key objective(s)
- Creating a Healthy Team culture where team members can thrive and excel
- Execution of BC’s project delivery requirements
- Scope: Project Manager must have the ability to prepare well-developed scopes of work to establish clear expectations with both the client and project team, which can also help prevent or significantly mitigates project overruns. An accurate scope with clear assumptions and limitations sets realistic expectations and a solid pathway to delivering quality work successfully.
- Schedule: Project Manager must exhibit good scheduling practices to help secure resources and provide adequate time for quality reviews, and thus, enables on-time delivery, and avoidance of budget overruns. Schedule development, baselining and routine maintenance helps identify project problems early, so that mitigation measures can be implemented.
- Budget: Project Manager must be capable of establishing a well-developed work breakdown structure and coordinating the level of effort required to produce and deliver a quality work product or service in accordance with the expectations of our client. Alignment of the project budget to both the project scope and schedule is critical to the financial success of the project.
- Quality Management: Project Manager must be proficient in quality management processes and systems. Quality matters to us because it builds trust with our clients, leads to repeat business, and helps manage our risk. BC’s Quality Framework is a simple and scalable application where everyone contributes to quality. The project managers budget for and are responsible for implementing a Quality Management Plan that incorporates our standards and reviews to reduce quality deficiencies. Delivering quality projects not only leads to higher client satisfaction and loyalty but adds to BC’s bottom line by preventing quality issues and reducing costs associated with errors and rework.
- Change Management: Project Manager must have a strong aptitude for identifying and managing change on a project. This can be both internal change (resources, quality, productivity) and external change (scope creep, change scope conditions, client request for additional work). The ability to quickly identify the change, prepare the scope and budget for the change, and get client endorsement and approval for the change minimizes financial and execution risk to BC.
- Risk Management: Project Manager must be proficient in risk management processes and systems. This includes the identification of risks, preparing mitigation strategies for each risk, monetization of each risk, and updating the risk profile on the project throughout the lifecycle of a project.
- Delivery of Project and Business Performance Metrics - Project managers are responsible for achieving project performance success through leading the team and meeting the scope, schedule, budget and quality requirements while also accounting for pricing and profitability. Successfully delivered projects that are profitable have a direct impact on business performance (as-bid, as-contracted and as-delivered). Project Manager must be proficient in earned value compliance and business forecasting and projections on a monthly basis, while also ensuring invoices go out in a consistent and timely and that we are getting paid within the duration defined in our contract terms.
- Client Service and Sales/Marketing Support and Engagement – The project manager shall work closely with client service managers, client service teams, and accountable approvers to assess client satisfaction through interactions. Understanding, sharing and monitoring the client’s critical success factors and objectives are important to project success and client satisfaction.
Mentorship
- May provide mentorship, guidance, support and knowledge-sharing to help less experienced team members develop their skills and grow in their roles.
Skills and Competencies
- Solid knowledge of project management tools and techniques, including project planning, budget management and risk management.
- Strong budget, quality and change management skills,
- Understanding of quality and change management tools, techniques and processes.
- Understanding of contract management and client service.
- Strong business acumen and understanding of financial performance and revenue generation. and how individual projects fit into larger organizational goals.
- Proficient in communication, client service and engagement skills.
- Proficient team/staff management skills to build and maintain strong staff relationships.
Experience
- Typically, a minimum of 5 years of relevant experience successfully managing projects of increasing complexity. Specifically:
- Competency in development and monitoring of project schedules
- Competency in development and monitoring of project budgets
- Experience with risk management concepts
- Experience collaborating with cross functional teams.
- Proven experience in project planning, risk and change management, and contract management of small to mid-size projects.
Preferred Experience
- Previous project management experience.
- 5+ years in the AEC industry, 10+ years preferred
- Strong communication skills i.e. ability to communicate orally and in writing - across functions and teams, up and down the chain of command
- Proven track record of managing scope, schedule and budget on projects
- Technical competency MS Project, Excel, PowerBI, familiarity with databases and other technology platforms is a plus.
- Ability to proactively deal with conflict and manage large complex teams to achieve project objectives
- Highly motivated self-starter with a passion to accomplish project goals
- Must be proficient in change management processes and systems.
- Ability to identify and mitigate risks on projects.
- Proficient in contract terms and execution.
- Strong negotiation skills.
- Ability to proactively deal with conflict.
- Valid driver’s license and good driving record required
- Must be proficient in using standard computer programs (MS Word, MS Teams, MS Excel, MS PowerPoint, Outlook) required
- Strong written and verbal communication skills with demonstrated ability to conduct effective presentations and written report preparation.
Education
- A bachelor’s degree in project management, engineering, or business administration or equivalent relevant experience is required.
