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Cashier (full-time)

PFSbrands • Columbia, MO, US • 14h ago

Description

CASHIER

Reports to: Store Director

FLSA Status: Non-Exempt

SUMMARY

The Cashier to manage all transactions with customers accurately and efficiently. Cashier responsibilities include receiving payments and issuing receipts, and keeping track of all cash and credit transactions. Successful cashiers have previous experience in a customer service position and good knowledge of how cash registers operate, and are available to work evening and weekend shifts. Ultimately, you’ll ensure all transactions run smoothly and will maximize customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process customer purchase transactions using point-of-sale systems
Scan goods and ensure pricing is accurate
Collect proper forms of payment and provide change accurately to maintain a balanced drawer
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Bag customer purchases
Cross-sell products and introduce new ones
Perform open and closing duties as needed
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout areas
Assist with duties in other areas of the store when needed
Handle merchandise returns and exchanges
Perform all other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work experience as a retail cashier or in a similar role in sales
Familiarity with electronic equipment, like cash register and POS
Good math skills
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail and accuracy in cash handling
Ability to work in fast-paced environment
Ability to handle stressful situations with professionalism

WORKING CONDITIONS

Work is typically performed in normal grocery store conditions, near entrances where temperatures may fluctuate
Must be available to work a flexible schedule including a variety of shifts, days, evenings, nights, and weekends including overtime, as needed

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to stand for extended periods of time
Frequently required to stand, walk, and stoop, kneel, crouch or crawl
Must have visual and hearing acuity
Must have digital dexterity to operate point-of-sale system
Consistently perform repetitive tasks
Ability to use hands and fingers to ring and bag customer purchases, and reach, lift and carry 25 pounds on a regular basis
Ability to speak to, hear, and understand others via phone and in person in English

JOB SUCCESS FACTORS

Customer Service

Create customer loyalty by delivering outstanding customer service, executing sales promotions, ensuring quality foods products are available to sell

Honesty & Integrity

Always maintain professional and ethical behaviors
Create accurate records including Waste Logs
Maintain confidentiality regarding private employee matters

Authenticity

Express genuine care for the team, the customers, and the business

Maintain High Standards

Always perform tasks to the highest standards

Positive attitude

Take pride in executing job tasks and maintaining a clean, organized work area

Teamwork

Maintain open communication with all co-workers
Support team members and cooperate in providing excellent guest service

Accountability

Listen openly to performance feedback and incorporate suggestions into work processes and attitude

Reliability

Arrive punctual and ready to begin work assignments
Deliver quality work product using resources and time allocated

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