Job Description
In This Role, Your Responsibilities Will Be:
- Leader who aligns to and drives initiatives supporting the strategic direction, motivation and coaching in connecting the team to NI’s core strategic vision.
- Establish self as a key partner to the Sales Leadership Team through effective stakeholder collaboration and driving
- customer first alignment in support of business goals achievement.
- Partner with global operations counterparts, to steer alignment and consistency in value delivered throughout the
- Operations opportunity engagement (pre-sales, post sales) process in line with our treatment and coverage
- Demonstrate a proactive, visionary, open growth mindset.
- Provide in-depth analysis of work scope, select appropriate methods and techniques to obtain solution and results.
- Recruit, develop, coach and manage a high performing team, that builds operational alignment with Sales and supporting stakeholders through the entire opportunity life cycle and buying process.
- Partner with both Revenue Operations teams on Customer Experience, Sales productivity, Workload management, Company financial targets and formalize employee development and continuous improvement opportunities
- Establish, develop and apply Key Performance Indicators that motivate and drive accountability throughout the team and to achieve desired results.
- Recognize and promote team successes that reflect customer and business impact and overall achieve strategic objectives.
- Identify process improvement areas and solutions, share and encourage best practices, and work with the global business team to transform from reactive to predictive
- Account Health / Escalations: Regular cadence with team members ensuring account health, reducing customer effort
Who You Are:
- Business Acumen: Seeks to understand how the business works. Is knowledgeable in business operations, practices, policies and procedures. Shows understanding of NI’s customers and products, the meaning and drivers of key business indicators, and the Company’s business strategy. Seeks and uses competition, industry knowledge, and peers to round out understanding of our goals and external factors influencing our operations.
- Results Oriented: Is accountable for results and instills focus and discipline to achieve excellence. Translates business strategies into goals and actions. Uses metrics to track progress on an ongoing basis. Accepts personal accountability for meeting commitments and encourages others to exceed results. Makes timely decisions, moving quickly to eliminate roadblocks.
- Collaboration/Teamwork: Transcends silos to achieve greater enterprise results. Drives collaboration among individuals, teams, and business functions. Shares information, practices and ideas and is a team player. Promotes fair treatment, valuing various perspectives and experience of team members. Creates a culture that makes it safe to step up and do the right thing.
- Innovation: Challenges the status quo to grow the business and encourage others to come up with new and different ways of doing things that create advantages in customer experience, efficiency, accuracy, cost. Forward thinking in approach to processes and technology necessary to scale. Takes reasonable risks to adapt to and help drive change effectively, demonstrating resiliency despite our dynamic environment.
For This Role, You Will Need:
- Bachelor’s degree in a technical, business or communications field preferred.
- Relevant work experience with demonstrated leadership and vision in managing staff, groups an projects or initiatives.
- Proven ability to build trusted and collaborative relationships with Sales stakeholders and functional area managers.
- Ability to drive and maintain team focus during periods of organizational change and evolution.
- Ability to build a team to deliver high value back to the organization
- Excellent interpersonal and situational leadership skills to coach and develop team.
- Exceptional verbal and written communication skills to connect with varied audiences across multi-cultural and language environments.
- Organizational agility – the ability to maneuver inside of NI to accomplish multifaceted objectives across BU, Global Operations, Sales and Planning.
- SFDC Opportunity Management Process
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
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About Emerson
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
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