Senior Project Manager / Water Client Service Manager

Brown and Caldwell • Full-time • Philadelphia, Pennsylvania, United States • 2d ago

BC is excited to offer a fantastic opportunity to join our diverse team to lead and manage projects, as well as support our growth strategy for the Philadelphia area market for water and wastewater engineering and consulting services.

As a Sr. Project Manager / Water Client Service Manager, you'll step into a well-established business and bring your skills and experience to build on and expand our operations. You'll collaborate closely with our technical leaders, project managers, and marketing team to deliver projects and shape our growth strategy. This role is perfect for someone eager to advance their career and take on new challenges in a supportive and successful environment.

We offer flexible, hybrid work arrangements from our office in Philadelphia PA. Join us and make a significant impact while growing your career in a thriving market!

The Philadelphia market is a dynamic and growing segment of our business, necessitating superior client service, innovative and sustainable solutions, and robust collaboration with our technical service providers and client contacts. This role is strategic and ideal for a professional committed to delivering outstanding project delivery and client service and achieving positive outcomes for both the environment and our clients.

Detailed Description:

Manage proposals including development of scope, schedule, and budget and negotiating agreements.
Facilitate project execution by managing scope, schedule, and budget of multiple concurrent projects and identifying and tracking project risks and scope changes.
Manage project resources including core project team, internal technical specialists, and subconsultants.
Exhibit professional acumen while providing direct project oversight and engagement.
Perform quality reviews of project deliverables and facilitate reviews by internal and external parties.
Facilitate delivery of high-quality client services within budget and schedule constraints.
Communicate and demonstrate the value of BC services to our client's business through tangible results.
Utilize internal systems for communication, tracking, and collaboration on projects and opportunities.
Develop and expand relationships with clients. Collect and synthesize market and stakeholder intelligence to build stronger relationships at all levels within the client organization.
Regularly engage clients to comprehend their business interests and desired outcomes.
Create client engagement strategies and pursuit plans, actively leading in key opportunity proposals, positioning, teaming, messaging, and interviews.
Understand and apply knowledge of market trends and drivers.
Engage and cultivate client service teams to support the understanding and delivery of client needs and expectations.
Leverage resources, experience, and skills of the firm to support client goals.
Participate in professional societies, fostering connections for BC and technical professionals in support of client goals.
Support the development of staff members, particularly concerning exceptional client service delivery, strategic planning, and effective communication.
Serve as a mentor to mid-level and rising professional staff.

Desired Skills and Experience:

B.S. degree in related engineering field (Civil, Environmental etc.) required; M.S. degree in related engineering field with a focus on civil or environmental engineering preferred.
Professional Engineer registration in the Commonwealth of Pennsylvania.
A minimum of 12+ years of professional experience in consulting and engineering services in the environmental sector with progressive responsibilities including business development and project delivery for wastewater treatment, collections, water treatment, and/or water distribution.
Experience with delivery of projects for water and wastewater utilities at multiple stages including planning/evaluation, final design, and construction.
Understanding of core engineering concepts encountered in water and wastewater treatment and conveyance projects.
Demonstrated ability to communicate effectively with clients, lead project teams to meet project requirements, and provide strong business growth results in management roles.
Proven track record of successfully managing projects, delivering on time and on budget while meeting or exceeding client expectations.
Proven understanding of environmental and regulatory drivers for clients and projects.
Knowledge of business and management principles involved in sales portfolio management, strategic planning, resources allocation, leadership.
Proven technical skills with the ability to articulate ideas and concepts both visually and contextually are required.
Ability to motivate others and lead teams to implement plans for projects and client pursuits.
Valid driver’s license and good driving record
Proficiency with Microsoft Suite including Word, Outlook, Project, Excel, and PowerPoint is required.

Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Location A: $145,000 - $199,000

Location B: $160,000 - $219,000

Location C: $174,000 - $238,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.

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