Do you want to work for a company where your co-workers are co-owners? We are 100% employee owned! At The Bernard Group, we work to wow. As a visual merchandising company leading the retail industry in design and production, we come together as a team to win big for some of the most successful brands in the world. Since we’re an employee-owned company, we don’t just list our values, we live them, providing the highest-quality products and services day in and day out. And we do it all with sustainable materials carefully sourced from eco-friendly partners that support social change and community involvement.
We are seeking a Strategic Account Manager to serve as a key partner for our clients and internal teams, overseeing the planning, coordination, and execution of complex prototyping and fixture projects. In this role, you’ll collaborate closely with Sales, Project Management, Design/Prototyping, and Production to ensure projects are delivered efficiently, on time, and with optimal use of resources.
In this role, you will build strong, trusted relationships with key clients, acting as their primary point of contact while proactively managing timelines, dependencies, and vendor resources. You’ll identify project interdependencies, support critical path planning, and help align work across teams to minimize unnecessary labor or headcount. Additionally, you’ll work alongside sales teams to identify growth opportunities, promote product innovations, and contribute to new business development.
This role is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys balancing strategic account ownership with hands-on project coordination.
Shift available: Monday through Friday 8:00 am – 5:00 pm (This role is performed on-site at our headquarters location in Chanhassen, Minnesota.)
A variety of these traits will help land you this job if you have:
- a Bachelor’s degree in Business, Marketing, Communications, or a related field
- 10+ years of project management experience, preferably within the retail industry
- experience supporting complex, cross-functional projects involving prototyping, fixtures, or production
On top of that you must:
- pay close attention to details so you are able to manage multiple complex projects accurately while meeting deadlines, budgets, and quality standards
- have strong knowledge of project management tools, scheduling methodologies, Excel, and Google Workspace
- be self-motivated, strategic, and proactive in identifying customer, resource, and organizational needs
- have the ability to work independently, make sound decisions, and solve problems effectively and creatively
- apply effective time management and self-management skills in a fast-paced environment
- demonstrate excellent judgment when balancing resources, timelines, and competing priorities
- understand and maintain the confidential nature of company, employee, and customer information
In this position you'll:
- collaborate with Sales, Project Management, Prototyping/Design, and Production to ensure visibility and alignment across all prototyping and fixture projects
- attend client meetings with or on behalf of the Account Executive to support projects from concept through in-store execution
- manage day-to-day project communication for key accounts
- create and maintain an overarching master project schedule integrating timelines, resources, risks, and budgets
- kick off new projects with production teams and steering committees, collecting inputs and building pricing matrices for Account Executive review
- assess department workloads, identify interdependencies, and flag potential risks or constraints across teams
- balance and allocate resources across multiple projects, escalating concerns and recommending mitigation strategies to senior leadership
- develop contingency plans by identifying alternative resources, vendors, or materials as needed
- track actual versus planned project deliverables, timelines, and resource utilization, proactively driving solutions to ensure on-time, high-quality delivery
- provide direction, delegate work, and support team members as assigned
- plan, prioritize, and manage your own work in a fast-paced environment
- perform other duties as requested by management
To get hired at The Bernard Group, you MUST be:
- able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
- willing to admit when you make a mistake (it happens to the best of us)
- fiercely loyal to both our customers and team
- trustworthy, reliable, and easy to get along with
- enthusiastic and eager to take on new challenges
- adaptable and willing to wear whatever hat gets the job done
TBG Overview:
- We're a 900-person visual merchandising company.
- We are 100% employee-owned.
- We offer a generous paid time off benefit that increases with tenure
- This is a full-time position in Chanhassen, MN.
Compensation Range: $95,000 - $116,000 annually, plus commission eligibility
*Range reflects our good-faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.
Benefits Overview:
The Bernard Group offers a competitive variety of benefits designed just for you:
- Healthcare, dental, life insurance, disability
- Paid parental leave
- Retirement Savings programs:
- Employee Stock Ownership Plan-100% Employee-Owned
- 401k with a company match
- Career Development Opportunities
- Flexible Work Hours
- Tuition Reimbursement
- Employee Referral Program
- Safe & Clean Manufacturing Environment
What, still want more? We have it.
- A culture of freedom, trust and a passion for excellence!
- Collaboration and teamwork
- Talented, empowered and engaged co-workers by your side
- We have fun!
The Art of Teams at TBG:
We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams in order to handle the speed and details of retail. It’s the difference between average and being a world class service provider.
If you have the talent to do this job, a passion for excellence, and are interested in joining the TBG team, please click 'Apply' to submit your application.
Thanks!
The Bernard Group, Inc.
