At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.
If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you.
POSITION OVERVIEW
Grows profitable revenue to exceed budget projections for their area of responsibility utilizing a variety of sales approaches.
JOB RESPONSIBILITIES
- Increase sales revenue by penetrating current customers, gaining new customers, and making “cold calls”.
- Assist in establishing and working target accounts.
- Assist in organizing fleet inspections with account managers for key accounts.
- Promote all Commercial Tire products and services and develops new relationships and maintains existing customer relationships.
- Reviews market analysis to determine customer needs, volume potential, price schedules, discount rates and makes recommendations for marketing and sales programs.
- Promotes excellent customer relations, confers with customers and company officials to resolve issues and ensure prompt service to customers
- Serves as a coach to store teams and other sales team members.
- Obtains Monthly Gross Profit (GP) quota.
- Promotes company goals and objectives with excellent customer service by providing the best possible product and ensuring the invoice processing is accurate and timely.
- Oversee fleet management programs and communicate to fleet accounts on ways to enhance efficiencies.
- Manages and maintains fleet profiles. Ensures fleet pricing commitments and consistency.
- Supports company safety and operational standards and adheres to all audit requirements
- Completes service orders, processes ticket, invoices and bills out customer verifies credit status of customers, makes billing adjustments, initiates purchase orders for parts, assists with updating information on the computer and maintains records/files for proper follow up. All product delivered must be billed out within 48 hours.
- Helps develop account managers and service personnel in store for efficiencies and redundancy for coverage.
- Forecast and track key account metrics – CPM, CPH, Revenue and Inventory.
- Manage and maintain Fleet Profiles within the store to insure fleet pricing commitments and consistency.
- Other duties as assigned.
SPECIFIC DELIVERABLE:
- Grow Sales and Service Revenue with assigned accounts at rate of increase with the Store Budgets.
- Obtains both Monthly and Annual Gross Profit Goal.
- Goals and Budget may increase or decrease with Tire Manufacturer Price Increases or Tariffs.
- Complete 3-4 BASys Fleet Inspections with New and Target Accounts per Month.
- Calls on target new accounts established by Store Manager.
- Call on new accounts each month based on store size and closure rate of 1 new account/month average:
TRAINING REQUIREMENTS:
- Complete online manufacturer training annually as required.
COMPETENCIES AND SKILLS
- Customer Service
- Sales Skills
- Manage and measure work
- Teamwork
- Communication
- Network
QUALIFICATIONS
- Insurable Driving record and valid driver’s license (required)
- High School Diploma or equivalent.
- 2+ years of experience in outside sales or account manager experience.