Job Details
Job Location: Des Moines, IA
Position Type: Full Time
Salary Range: Undisclosed
Job Shift: Any
Description
Qualifications
Position Summary:
Ag Express Electronics is seeking a Harness Sales Specialist who will be responsible for recommending, quoting, and coordinating the delivery of innovative harness systems tailored to customer applications. This role serves as a key liaison between customers and internal teams—ensuring technical accuracy, timely order fulfillment, and a high level of customer service. This role supports business growth through technical expertise, responsive communication, and cross-departmental coordination.
This position is located at any of our 3 facilities: Des Moines, Iowa; Grand Island, Nebraska; or Sulphur Springs, Indiana.
Key Responsibilities:
Technical Expertise
- Design, recommend, quote, and sell Ag Express systems and harnesses needed to help customers solve their application goals.
- Develop new and modified harness and cable designs, including custom configurations
- Create bills of materials, including labor, for custom/new harnesses.
- Stay informed about industry trends, technologies, and product advancements.
Customer Interaction
- Serve as a main point of contact for customer relationships by receiving and responding to inbound phone calls, emails, and other communications regarding Ag Express products and services.
- Communicate with farmers and implement dealers concerning order status.
- Ensure customer satisfaction by providing excellent customer service and support.
Cross-Functional Collaboration
- Coordinate with manufacturing and shipping to ensure orders are processed and fulfilled efficiently.
- Work with the production manager to schedule and build wiring harnesses.
- Foster positivity by contributing to a collaborative and engaging work environment.
- Attend sales meetings and product training sessions.
Effective Communication
- Communicate with farmers and dealers about order status and wiring harness builds.
- Maintain excellent customer service, addressing issues promptly and providing support.
Continuous Improvement
- Continuously evaluate and suggest improvements for the harness sales process, portfolio, and tools
- Represent Ag Express at public events, public forums, and industry trade shows in professional manner.
- Perform other duties as assigned.
Skills and Qualifications:
- Ability to work independently and as part of a team and adapt quickly in a fast-paced, dynamic environment.
- Proven communication skills, both verbal and written, necessary for effective collaboration with coworkers, managers, and customers.
- Meticulous attention to detail with demonstrated ability to use good judgment in demanding situations.
- Positive approach to navigating challenges with a solutions-oriented approach, ensuring customer satisfaction.
Education and Experience:
- Education: High school diploma or GED required.
- Work Experience: Experience in harness production and/or customer service is advantageous. Background in agriculture preferred.
- Computer Skills: Ability to use standard office equipment and computer applications such as MS 365.
- Certifications: Preferred; IPC/WHMA-A-620 (Requirements and Acceptance for Cable and Wire Harness Assemblies)
Physical Requirements:
- Lifting and Carrying: Occasionally, the role may involve lifting and carrying office equipment or materials weighing up to a certain limit.
- Standing and Walking: Ability to navigate various departments and facilities within the organization’s premises as part of operational engagement.
- Communication: Skill in exchanging accurate information with customers, co-workers, vendors, etc., utilizing verbal, written, and electronic communication methods.
- Sitting for Extended Periods: Much of the work will be conducted at a desk requiring the ability to sit for extended periods while performing tasks.
- Repetitive Motion: Some tasks may involve repetitive motions of the hands, especially prolonged periods of typing on a computer to perform administrative and operational tasks. Ergonomic practices should be followed to minimize the risk of repetitive strain injuries.
- Safety Awareness: Awareness of and adherence to safety protocols and procedures is essential when navigating the organization’s facilities to ensure compliance and minimize the risk of workplace hazards or accidents.
Ag Express Electronics is committed to providing reasonable accommodation for employees with disabilities and ensuring a supportive work environment. Candidates are encouraged to discuss specific needs during the application process.
Benefits:
Ag Express Electronics offers a leading benefits package as highlighted below:
- Employer-Sponsored Benefits: Medical, Dental, Group Life, Short-Term Disability (STD) with buy-up options
- Voluntary Benefits: Vision, Healthcare and Dependent Care Flexible Spending Account(s) (FSA), Life Insurance
- 401(k): Safe Harbor 401(k) including an annual 3% company contribution and Profit Share funded annually at the discretion of Ag Express Electronics.
- Employee Stock Ownership Plan (ESOP): Contribution funded annually at the discretion of Ag Express Electronics.
- Paid Time Off (PTO): PTO allowance to support work-life balance and provide employees with opportunities for rest, relaxation, and personal pursuits.
- Holiday Benefits: Recognition and observance of holidays by Ag Express Electronics, allowing employees to celebrate.
- Flexible Hours: Flexible work hours empower employees to have greater control over their work schedules, fostering a better work-life balance and increased flexibility to accommodate personal commitments.
- Educational Assistance: Support for employee development through educational assistance, including financial support for further education or professional certifications relevant to their roles, ensuring continuous learning and growth opportunities.
- Casual Dress Environment: Enjoy a casual dress environment at work, with company-provided branded clothing to promote comfort and a sense of belonging among employees.
Ag Express Electronics is an Equal Opportunity employer. We do not discriminate based on race, religion, color, sex, gender, identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.
About Us:
Ag Express Electronics is a leading provider of innovative electrical solutions for agricultural, construction, and industrial applications. We specialize in designing custom electrical harnesses and distribution systems to meet the unique needs of our clients. Our team is dedicated to delivering high-quality, reliable, and efficient solutions that exceed customer expectations.
