Lawn & Landscape Maintenance Department Manager

Ryan Lawn and Tree Inc • Merriam, KS, US • 1h ago

Description

About Ryan Lawn & Tree

Ryan Lawn & Tree is a leading regional lawn care and landscape company with a strong reputation for quality, innovation, and associate development. We invest in our people, our processes, and our communities. This role represents a rare chance to join a company with the stability and resources of an industry leader — and the excitement of building something entirely new.

What We Are Looking For

Maintenance Department Manager – This is a rare kind of leadership opportunity — some managers run a department, but this one gets to build it.

The groundwork is laid, but the real building starts here. This is an entrepreneurial opportunity to take a department with a strong service model and grow it into something that could serve 8,000+ customers and generate $15M+ in annual revenue. If you’re energized by ownership, growth, and making your mark — this role was built for you.

About the Opportunity

The processes are being refined and built out for this market. What we need is a leader with the entrepreneurial drive to grow it from the ground up.

Services include:

Robotic mowing programs
Landscape plant maintenance (personal gardener-style service)
Annual color installation and care
Leaf removal (seasonal)
Additional residential maintenance services as the department grows

You’ll partner closely with the VP of Innovation to continue refining processes, build out the team, and aggressively grow the customer base. In the near term, you may also assist with sales as the department establishes its full stride.

What You’ll Build & Own

Design and refine operational processes
Recruit, hire, and develop a high-performing team as the department scales
Establish financial goals aligned with company strategy and manage P&L accountability
Drive customer acquisition and retention — assist with sales in the interim as needed
Oversee day-to-day field operations to ensure quality, efficiency, and safety
Develop and maintain client relationships
Partner with marketing, HR, and safety teams to support department growth
Collaborate with other department managers on labor sharing and strategic initiatives
Lead team meetings, training sessions, and performance evaluations
Monitor NPS scores and other customer satisfaction metrics; drive improvement

The Growth Story

The KC market is wide open. With Ryan Lawn & Tree’s established brand and a residential maintenance service model that works, the ceiling here is genuinely high — we’re talking 8,000+ customers and $15M+ in annual revenue. The person who steps into this role won’t just manage a department; they’ll build one. That’s a rare thing.

Who We’re Looking For

You’re equal parts operator and entrepreneur. You don’t need every answer on day one — but you know how to find them. You’re comfortable with ambiguity, energized by growth, and skilled at developing people. You hold yourself and your team accountable, but you lead with coaching first.

Requirements

Bachelor’s degree OR 8+ years of green industry experience (4 of those years in management)
Valid Driver’s License and DOT Certificate
State-issued pesticide applicator license (Pest Control, Lawn & Ornamental) or ability to obtain
Strong financial acumen — experience managing P&L and financial metrics
Excellent verbal and written communication skills
Proficiency with Microsoft and Google software platforms
Ability to work outdoors in all weather conditions year-round
Ability to lift 50 lbs; walk/push/pull up to 3+ miles per day as needed

Preferred Qualifications

Experience launching or scaling a new business unit, division, or service line
Background in residential maintenance, horticulture, or LPM practices
Experience with GGOB (Great Game of Business) or open-book management principles
Demonstrated success in sales, business development, or client retention
Familiarity with robotic mowing systems or emerging turf technologies

Compensation & Benefits

Ryan Lawn & Tree offers competitive compensation commensurate with experience, along with a comprehensive benefits package. Details will be discussed during the interview process.

Ready to build something great? Apply today.

Ryan Lawn & Tree is an equal opportunity employer.

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