Invoicing/Billing Specialist

Palmer Holland • Full-time • Westlake, OH, US • 2w ago

Brief Description

Position summary

The Billing Specialist is primarily responsible for the daily processing of PH sales invoices.

Essential Tasks Of The Position

Validate the prior day’s shipments against bill of ladings
Resolve all discrepancies between BOLs and delivery records, including but not limited to lot, carrier, product, and quantity variances
Process customer invoices, ensuring invoices are sent to customers one day after shipment.
Identify and assist in resolving Low Profit Margin sales. Identify and investigate any unusually high profit margins and resolve errors prior to month end close and archiving of sales history.
Assist with reporting and identifying sales requiring rebates
Research and resolve freight issues
Periodically and monthly reconcile the Open Orders report, identify orders that have shipped but have not yet been billed, and resolve any problems.
Review and post invoices to the General Ledger daily
Complete daily match up report
Issue credits to customers as needed.
Process credit and rebills for internal and external purposes.
Process and record intercompany transactions
Provide backup to other accounting team members when necessary
Perform any other duties assigned by management.

Quality

Activities of the position affect quality including quality objectives. Responsibilities and authorities include where appropriate:

Initiating action to prevent the occurrence of any nonconformities relating to product, process or quality system, up to and including when necessary stopping production to correct quality problems.
Identifying and recording any problems relating to the product, process and quality system.
Documenting problems, steps taken for resolution and preventative action in CRM software and notifying all parties required.
Initiating, recommending or providing solutions through designated channels.
Verifying the implementation of solutions in areas under your control.
Controlling further processing, delivery or installation of nonconforming product until the deficiency or unsatisfactory condition has been corrected.
Performing duties and tasks as prescribed in company policies, procedures and work instructions.

Note

The outline of duties is not arranged in order of priority. These duties are not meant to restrict initiative, but rather to describe baseline activities. These duties will from time to time be altered to suit the needs of the company.

We are a tobacco free, professional environment.

Requirements

Education:

Requirements as set forth by supervisor.

Experience

Requirements as set forth by supervisor.

Knowledge/Skills

Intermediate level of expertise in MS Office and Contact Management Software
Excellent verbal and written communication abilities
Ability to maintain professional conduct that exemplifies the corporate policies at all times, particularly when interacting directly with internal and external customers
Ability to handle sensitive information with confidentiality and discretion
Detail oriented with strong, accurate clerical skills
Proficient at multi-tasking
Proactive problem solver
Highly motivated

Competencies

Customer Oriented, Analytical Skills, Communication Skills, Organizational Skills, Flexibility, Learner’s Attitude, Integrity, Relationship Building, Teamwork, Accountability, Conflict Resolution, Enthusiasm

Physical Requirements

Satisfactory motor skills relevant to position
Ability to sit for long periods of time
Ability to lift up to 25 pounds

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