JOB DETAILS

Water Restoration Technician

ServiceMaster • Full-time • Virginia Beach, VA, US • 4m ago

Benefits:

401(k) matching
Dental insurance
Free food & snacks
Health insurance
Opportunity for advancement
Training & development

Position Overview

Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.
Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor
Completes assigned jobs according to company processes while maintaining quality control on each job
Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor
Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency
Responsible for making daily adjustments to the drying plan based on meter readings
Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary
Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

High school graduate or equivalent
Experience in the restoration or construction industry not required but preferred
Valid Drivers’ License and satisfactory driving record
Good verbal and written and communication skills
Good customer service skills
Experience with using mobile software to enter data
Can read and follow product label usage instructions
Reports to work on time in a clean, complete uniform
Must be able to prioritize activities and meet deadlines
Certifications are not required but preferred:
- WTR – Water Damage Restoration Technician
- ASD – Applied Structural Drying Technician

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others quickly, receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face
Use visual acuity to perform detail-oriented activities
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Related Jobs

Construction Coordinator

Liberty Military Housing • Full-time • Virginia Beach, VA, US • 3w ago

Construction

Overview Liberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained... more

3w ago

Apply

Entry Level Technician

ServiceMaster • Full-time • Virginia Beach, VA, US • 4m ago

Construction

Benefits: 401(k) matching Dental insurance Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Position Overview Provides emergency restoration an... more

4m ago

Apply

Estimator

ServiceMaster • Full-time • Virginia Beach, VA, US • 9m ago

Construction

Position Summary The Estimator role is critical for the success of a restoration company, as they are responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. They must be... more

9m ago

Apply

Landscape Technician

Davey Tree • Virginia Beach, VA, US • 2d ago

Installation & Maintenance

Additional Locations: NA Primary Locations: VA, Suffolk, 3909 Nansemond Parkway, 23435, VA, Virginia Beach, 2509 Squadron Ct., 23453 Requisition ID: 202035 Position Overview Invest in your... more

2d ago

Apply

Customer Service Associate

Wawa • Part-time • Store 694 - Virginia Beach, VA 23452 • 1w ago

Retail

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facili... more

1w ago

Apply

Diving Systems Program Manager

R3 Strategic Support Group, Inc. • Virginia Beach, VA • 1w ago

Project Management

Job Title: Diving Systems Program Manager Position Number: DSPM 002 Location: Joint Expeditionary Base Little Creek/Fort Story Virginia Beach, VA Worksite: Underwater Construc... more

1w ago

Apply

Training Administrator I

R3 Strategic Support Group, Inc. • Virginia Beach, VA • 1w ago

Administrative

Job Title: Training Administrator I Position Number: TAI 002 Location: Joint Expeditionary Base Little Creek/Fort Story Virginia Beach, VA Worksite: Underwater Constructi... more

1w ago

Apply

Red Mill - Part Time Evening Cleaner

ServiceMaster • Part-time • Virginia Beach, VA, US • $110 / hour • 1w ago

Cleaning & Sanitation

Are you seeking a Low Stress Second Income? Join our team as a Commercial Cleaner. Our hiring process is easy! Apply today and we will match you to a job. Part Time: Early evenings; 2-4 hours; Monday - Friday (some... more

1w ago

Apply

ESU Warehouse Support

R3 Strategic Support Group, Inc. • Virginia Beach, VA • 2w ago

Loading & Stocking Warehouse

Job Title: Expeditionary Support Unit (ESU) Warehouse Support Position Number: ESU WS - 002 Location: Joint Expeditionary Base Little Creek / Fort Story in Virginia Beach, VA Worksite: EODGRU TWO S... more

2w ago

Apply

Maintenance Technician I

Liberty Military Housing • Full-time • Virginia Beach, VA, US • 2w ago

Installation & Maintenance Maintenance

2w ago

Apply