HVAC Service Technician

IT Landes Company • Harleysville, PA, US • 6m ago

ROLE: HVAC Technician

POSITION SUMMARY:

The HVAC Technician works primarily in a residential setting. Our technicians work primarily in existing buildings doing maintenance, service and repair work . They work with, and oversee work with, numerous system parts and mechanisms. They work with Customers, Dispatchers, Interoffice personnel, Management, and other Technicians to build a high level of teamwork and morale. This is a critical role that requires technical expertise, problem-solving skills, and a commitment to providing high-quality service to our customers.

The goal of every employee-owner at HB Home Services to provide a 5-star experience for customers and co-workers alike while practicing and promoting our mission statement and core values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintain and repair HVAC systems including furnaces, air conditioners, heat pumps, boilers, and other related equipment
Inspect and diagnose HVAC systems, providing recommendations for repairs or replacements
Perform routine maintenance tasks such as cleaning coils, replacing filters, and checking refrigerant levels
Repair ductwork to ensure proper airflow and ventilation.
Act as a trusted advisor to recommend appropriate upgrades.
Test HVAC systems for correct and efficient operation
Provide excellent customer service, explaining repairs and maintenance recommendations
Keep accurate records of work performed, including time spent, materials used, and any issues encountered
Provide exceptional customer service, answering questions, and explaining repairs or maintenance recommendations to customers.
Keep accurate records of work performed, including time spent, materials used, and any issues encountered.
Always follow safety procedures and guidelines to ensure a safe working environment.
Perform work within OSHA guidelines.
Stay up-to-date with industry trends, regulations, and best practices through ongoing training and professional development
Promote and follow building, job site and department procedures and policies
Abide by the Home Service Team guidelines as set forth in the Company Handbook
Maintain clean organized and mechanically sound company provided service vehicle
Obey Department Uniform and Appearance Policy
Comply with NFPA 70E regulations
Operate a company vehicle to run installation jobs for customer needs
Other duties as assigned

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

High school diploma, completion of G.E.D.
Operating knowledge of HVAC system
Equivalent technical school or work experience
Five or more years of experience in related trade
Valid Driver’s License with a clean driving record is required
EPA Certification preferred but not necessary.
Must demonstrate proficiency in area of all certifications
SKILLS:
Ability to communicate, interact and work effectively and cooperatively with people
Ability to work independently and as part of a team
Ability to read and interpret technical manuals, schematics, and blueprints
Perform math computations needed in the trade
Knowledge of trade related tools needed for job applying
Operating knowledge and working proficiency with hand-held computer (i.e. smartphone, tablet).
Must provide all own hand tools

BENEFITS:

Stable employment, expanding career field, and competitive salary offered
Employee Owned and Operated – Employees earn ownership share that can provide retirement income
Employer-paid 401k, no required employee contribution
Additional 401K Retirement Options Available
100% Employer paid Short- and Long-Term Disability insurance
100% Employer paid Life Insurance Policy
Low Cost Medical Benefits
Dental and Vision Insurance options are available
Structured bonus plan
On Going Training Opportunities
Potential Professional and Personal Growth Opportunities
Paid Time Off (PTO)
Paid Holidays
Company provided tablet and phone

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