Mail Services Clerk

CCMSI • Scottsdale, AZ, US • 1d ago

Overview

At CCMSI, we look for the best and brightest talent to join our team of professionals. As a leading Third Party Administrator in self-insurance services, we are united by a common purpose of delivering exceptional service to our clients. As an Employee-Owned Company, we focus on developing our staff through structured career development programs, rewarding and recognizing individual and team efforts. Certified as a Great Place To Work, our employee satisfaction and retention ranks in the 95th percentile.

Reasons you should consider a career with CCMSI:

- Culture: Our Core Values are embedded into our culture of how we treat our employees as a valued partner-with integrity, passion and enthusiasm.
- Career development: CCMSI offers robust internships and internal training programs for advancement within our organization.
- Benefits: Not only do our benefits include 4 weeks paid time off in your first year, plus 10 paid holidays, but they also include Medical, Dental, Vision, Life Insurance, Critical Illness, Short and Long Term Disability, 401K, and ESOP.
- Work Environment: We believe in providing an environment where employees enjoy coming to work every day, are provided the resources needed to perform their job and claims staff are assigned manageable caseloads.

The Mail Services Clerk is responsible for processing of all incoming inter-office and outgoing mail.

Responsibilities

Pick up and process daily incoming mail to include sorting, opening, stamping, and recording of all incoming checks.
Receive all incoming packages on PC and log outgoing packages for UPS on PC.
Return mail without proper information or misdelivered mail, as well as return mail for approval within one week of receipt.
Route mail to slots daily and as needed.
Process outgoing mail (complete folding/mailing of checks and worksheets within one day of receipt) and rate shop between UPS and USPS.
Provide back up to switchboard, as needed.
Responsible for maintaining necessary level of postage in meter (postage by phone).
Responsible for ordering of postage supplies (postage via phone).
Maintain daily work log. Maintain mail cart and mail slots.
Prepare UPS and Air shipments along with reports.
Record all association postage daily and through UPS scale. Run daily and monthly reports for Accounting.
Verify air services billing for payment.
Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Excellent oral and written communication skills.
Ability to alphabetize, sort, and deliver mail.
Must be a self-starter with strong organizational abilities.
Ability to coordinate and prioritize required.
Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
Ability to work as a team member in a rapidly changing environment.
Reliable, predictable attendance within client service hours for the performance of this position.
Responsive to internal and external client needs.
Ability to clearly communicate verbally and/or in writing both internally and externally.

Education and/or Experience

High school diploma or equivalent.

Computer Skills

Proficient with Microsoft Office programs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work requires the ability to sit or stand up to 7.5 or more hours at a time.

Work requires the ability to stoop, bend, reach and grab with arms and hands, manual dexterity.

Work requires sufficient auditory and visual acuity to interact with others.

Object Handling Categories

Work requires the ability to lift/carry objects routinely as follows:

Heavy Lifting: Objects weighing 35-50 pounds lifted on a regular basis. Mechanical lifting devices (carts, dollies, etc.) or team lifts should be utilized.

Medium Lifting: Objects weighing 15-35 pounds lifted on a regular basis.

CORE VALUES & PRINCIPLES

Responsible for upholding the CCMSI Core Values & Principles which include: performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefit package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP and 401K.

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