Account Manager

The Alloy Engineering Company • Winston-Salem, NC, US • 1w ago

Description

The Account Manager will be responsible for maintaining and growing relationships with current clients while seeking opportunities to expand our customer base. This role requires a proactive approach to account management, with responsibilities spanning client relationship management, solution selling, and customer support. This role offers a unique opportunity to cultivate strong relationships with manufacturing clients while driving innovation and expansion in the industrial sector. The position entails up to 10% travel to client sites or industry events as needed.

Location: Hybrid: 5-7 days a month in office in Winston-Salem, NC

Key Responsibilities:

Client Relationship Management: Develop and maintain strong relationships with existing customers, ensuring their satisfaction and loyalty.
New Business Development: Identify and pursue new business opportunities within assigned territories and industries.
Consultative Selling: Understand customer needs and propose solutions that align with their thermal processing requirements.
Cross-functional collaboration: Work closely with engineering, production, and customer service teams to effectively deliver solutions and resolve client issues.
Account Strategy and Planning: Develop strategic account plans to drive revenue growth and meet company sales objectives.
Reporting & CRM Management: Maintain accurate records of client interactions, opportunities, and forecasted sales in the CRM system.
Technical Expertise: Stay well-versed in Thermcraft’s innovative product range to effectively communicate our value proposition to clients.

Requirements

Education: Bachelor’s degree in Business, Engineering, or a related field preferred.
Experience: 3+ years of account management or sales experience, ideally within manufacturing, engineering, or industrial sectors.

Skills:

Strong interpersonal and communication skills.
Ability to understand technical specifications and apply consultative selling techniques.
Familiarity with manufacturing processes and the ability to translate technical specifications into customer solutions.
Proficiency in CRM software and Microsoft Office Suite.
Motivated self-starter with a results-oriented approach.

Why join Thermcraft?

Be part of a growing industry leader known for innovation in manufacturing,
Opportunity for professional development and career advancement.
Engage in meaningful work that impacts diverse industries, including aerospace, automotive, and more.
Competitive compensation, benefits, and the chance to collaborate with a talented and passionate team.

Benefits: We offer competitive salaries, plus a competitive benefits package, which includes:

Retirement Plan 100% company-funded (ESOP)
401(k) with match
Health Insurance – choice of plans depending on your needs
Dental
Vision
Paid Holidays
PTO
Referral program
Tuition Reimbursement

Core Values:

Do Right - Always!
Customer Centric Teamwork
Get it Done! - Well and Timely
Drama Free Work Environment
Be Smart, Grow & Learn, Stay Smart

Thermcraft is an EOE, including disability / vets

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