Restoration General Manager

ServiceMaster • Full-time • Mesa, AZ, US • $100k - $150k / year • 9m ago

Benefits:

401(k) matching
Dental insurance
Health insurance

Job Posting: General Manager

Location: Mesa, AZ

Company: ServiceMaster Restoration by Cadiente

About Us:

At ServiceMaster Restoration by Cadiente, we are a trusted leader in providing premier restoration and cleaning services to residential and commercial clients. Our mission is to help customers recover and restore their properties after disasters, delivering exceptional service and customer satisfaction. We are seeking an experienced and dynamic General Manager to lead our operations, inspire our team, and drive the continued growth and success of our business.

Job Overview:

The General Manager will oversee all aspects of operations, ensuring exceptional service delivery, efficient operations, and team development. This role requires a strategic thinker who can manage day-to-day responsibilities while driving long-term growth. Working closely with the ownership team, you will execute business strategies to improve operational performance, customer satisfaction, and profitability.

Key Responsibilities

Leadership & Team Management:

Lead, motivate, and manage all staff, cultivating a positive and productive workplace.
Oversee recruitment, training, and development of employees to build a high-performing team.
Set performance goals, monitor progress, and provide ongoing feedback.

Operations Management:

Oversee daily operations, including scheduling, resource allocation, and project management.
- Operations include Mitigation, Contents and Construction
Maintain and enforce company policies and operational procedures.
Implement quality control measures to ensure service excellence.

Financial Oversight:

Manage budgets and operational costs to ensure financial health.
Monitor revenue, expenses, and profitability, identifying opportunities for improvement.
Collaborate with the ownership team to set and achieve financial goals.

Customer Satisfaction:

Ensure consistently high levels of customer service and satisfaction.
Address customer complaints and resolve issues promptly and professionally.
Foster strong relationships with clients to encourage loyalty and referrals.

Business Growth:

Identify opportunities for business expansion and diversification.
Collaborate with sales and marketing teams to drive new customer acquisition and retention.
Develop and execute long-term strategies to ensure sustained growth.

Qualifications

Experience: Proven management experience, preferably in restoration, cleaning, or a related service industry.
Certifications: IICRC certifications in Water Damage Restoration (WRT), Applied Structural Drying (ASD), and Fire & Smoke Restoration (FRST) are required.
Industry Knowledge: Several years working with insurance carriers, understanding claims processes, and experience with third-party administrators (TPAs).
Skills:
- Strong leadership, team-building, and motivational abilities.
- Excellent organizational, problem-solving, and time-management skills.
- Financial acumen, including budget management and P&L oversight.
- Exceptional communication and interpersonal skills.
Mindset: Customer-focused approach with a commitment to delivering outstanding service.
Preferred: Familiarity with ServiceMaster or the restoration industry is a plus.

What We Offer:

Competitive Salary & Benefits: Starting at $100,000–$150,000, with a comprehensive benefits package that recognizes and rewards your contributions.
Career Growth: Opportunities for professional development and advancement.
Supportive Environment: A dynamic workplace where you can make a real impact.
Industry Impact: Join an essential and growing industry making a difference in people’s lives.

How to Apply:

If you're a results-oriented leader passionate about driving business success, we want to hear from you! Please submit your resume and cover letter online.

Join ServiceMaster Restoration by Cadiente and lead a team dedicated to helping customers rebuild and restore. Let's make a difference together!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Related Jobs

Diagnostic Medical Sonography Program Director (RDMS)

Pima Medical Institute • Full-time • PHOENIX, Arizona, United States • 1d ago

Project Management Management

Exciting Opportunity: Lead our Diagnostic Medical Sonography Program in Phoenix, Arizona! Why Join Us? Be part of a dynamic and forward-thinking institution committed to healthcare education excellence. Shape the future...

1d ago

Apply

Content Movers & Loader Supervisor

ServiceMaster • Full-time • PHOENIX, AZ, US • $18 - $25 / hour • 1m ago

Management Loading & Stocking Supervisor

Benefits: Health insurance Paid time off Training & development Content Movers & Loader Supervisor Come work as a Mover /Pack Out Supervisor with a growing company. We are seeking movers and packers to professio...

1m ago

Apply

Crew Chief/ Supervisor

ServiceMaster • Full-time • Phoenix, AZ, US • $22 - $26 / hour • 1m ago

Management Supervisor

Benefits: Health insurance Paid time off Training & development About Service Master: Service Master by ASG is a local franchise company that provides relief for residential or commercial properties that have suffere...

1m ago

Apply

Senior Superintendent

Brinkmann Constructors • Phoenix, AZ, US • 2m ago

Construction Management Superintendent

Overview The Senior Superintendent independently monitors on site safety, coordinates site construction activities, and supervises field personnel to successfully complete the project safely, on schedule, and within budg...

2m ago

Apply

Project Superintendent

Brinkmann Constructors • Phoenix, AZ, US • 2m ago

Construction Management Superintendent

Overview The Superintendent independently monitors on site safety, coordinates site construction activities, and supervises field personnel to successfully complete the project safely, on schedule, and within budget and...

2m ago

Apply

DOD Skillbridge Internship

Matrix Design Group • Internship • Phoenix, AZ • $1 / year • 1d ago

Matrix has been named a Zweig Group 2025 Best Firm! Matrix Design Group, Inc. is an award winning, employee-owned engineering, planning, and consulting firm. As an employee-owned company we are committed to fostering,...

1d ago

Apply

Fresh Foods Clerk

WinCo Foods • Gilbert, AZ, US • 4d ago

Retail

About Us Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our cust...

4d ago

Apply

Warehouse Worker

WinCo Foods • Phoenix, AZ, US • 1w ago

Loading & Stocking Warehouse

1w ago

Apply

VETERINARY TECHNICIAN - OVERNIGHT SHIFTS

1st Pet Veterinary Centers • Chandler, AZ, US • 1w ago

Veterinary

Description Emergency Veterinary Technician – OVERNIGHT SHIFTS Location: Chandler , AZ We are currently seeking experienced Emergency Technicians and Emergency Technicians skilled in the Intensive Care Unit setting . Ab...

1w ago

Apply

VETERINARY TECHNICIAN -GENERAL PRACTICE

1st Pet Veterinary Centers • Phoenix, AZ, US • 1w ago

Description Description: 1st Pet Veterinary Centers is seeking experienced Primary Care Technicians for our Chandler location. As a vital part of our team, you will help provide exceptional care to our patients and clien...

1w ago

Apply