Solutions Engineer

Cargas Systems • Full-time • Lancaster, PA, US • 1w ago

Looking for an opportunity with a company whose Core Values include Teamwork, Customer Care, and Employee Ownership? Cargas is that company. Being recognized for 19 years on the PA Best Places to Work list confirms that we do what we say.

From our employee-owned culture to our casual dress code, Cargas does things a little differently. You get to be in the thick of the action. We practice Open Book Management, so you know the sales, profits, challenges, and opportunities. We collaborate at all levels, so your ideas are heard. We have a flexible work environment, so we trust you to make good decisions on when you need to put in extra effort to take care of customers and when you can take time for personal matters. We share success widely through our Profit Sharing, Bonus Plan, and Employee Ownership. We work hard and have fun!

We are looking for a Solutions Engineer to join our ERP Sales team. In this role, you will support pre-sales activities, consult with prospects to understand their needs, and demonstrate how Cargas’ solutions can benefit their business.

Key Responsibilities:

Provide pre-sales support for Sage Intacct and various related software products.
Consult with prospects/customers to understand their needs and recommend solutions.
Prepare, deliver, and follow up on solution demos, both independently and with the team.
Create and deliver statements of work based on customer requirements.
Define solution components, workflows, and integrations.
Use tools like Miro to visualize the technical stack and integrations.
Lead discussions to persuade prospects/customers of the benefits of our solutions.
Host internal and external sessions on product updates and new tools.
Collaborate with Product Marketing and Partner Management to stay updated on the Sage Intacct ecosystem and strategy.
Record product demo videos for marketing purposes.
Represent Cargas at industry events (some travel required).
Inform management about market changes affecting Sage Intacct products.
Communicate customer expectations and needs to the Professional Services team.
Work with the Sage Intacct Direct Sales team to close deals using Cargas resources.

Education / Experience:

Bachelor’s degree in business, accounting, or a related field; or equivalent experience.
Minimum of 10 years of experience in accounting, consulting, software sales, or a similar field.

Professional / Technical Knowledge:

Required:

Proficiency in Microsoft Office Suite.
Knowledge of ERP systems.
Ability to translate customer business processes and goals into technical sales requirements.
Self-directed follow-up (both internally and with external partners) to craft and propose software solutions.
Experience demonstrating software solutions in-person and virtually to business leaders.
Strong relationship-building skills.
Fluency in English.

Preferred:

Experience and/or certification in Sage Intacct.
Experience with HubSpot.
Fluency in Spanish.

Cargas Systems is an Equal Opportunity Employer and is committed to workplace diversity. We are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification listed, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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