Call Center Representative

ServiceMaster • Full-time • North Providence, RI, US • $10 - $15 / hour • 1w ago

Benefits

401(k)
Bonus based on performance
Company car
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Home office stipend
Opportunity for advancement
Paid time off
Parental leave
Relocation bonus
Signing bonus
Training & development
Vision insurance
Wellness resources

We are striving for a professional, and customer-focused individual to join our team as a Call Center Representative. The ideal candidate has prior experience in a similar role and always prioritizes customer satisfaction in all interactions. This position's primary responsibilities include taking outgoing calls to provide assistance and returning incoming calls from clients to address their needs.

Key Responsibilities

Manage Incoming Calls: Respond to customer inquiries and concerns as the initial point of contact.
Conduct Outbound Calls: Reach out to customers to confirm their needs are addressed.
Troubleshoot Issues: Utilize product knowledge to identify and resolve customer problems.
Record Keeping: Maintain accurate records of customer interactions for future reference.
Collaborate with Team: Partner with colleagues and other departments to provide comprehensive support.

This is a remote position.

Compensation: $10.00 - $15.00 per hour

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