Benefits
- Bonus based on performance
- Competitive salary
- Dental insurance
- Flexible schedule
- Health insurance
- Home office stipend
- Opportunity for advancement
- Paid time off
- Parental leave
- Savings bank
- Signing bonus
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
- Managing Excel Spreadsheets for a Diverse Clientele
- Overseeing the organization and maintenance of Excel spreadsheets tailored to meet the specific needs of various clients, ensuring that data is accurately recorded and easily accessible.
- Creating and implementing complex formulas, pivot tables, and data visualization tools to enhance data analysis and reporting capabilities.
- Regularly updating and auditing spreadsheets to ensure data integrity and compliance with client requirements, while also providing training and support to clients on how to effectively use these tools.
- Supervising Incoming Telephone Communications
- Acting as the first point of contact for all incoming telephone calls, ensuring a professional and courteous greeting to all callers.
- Monitoring call volume and patterns to optimize response times and improve overall communication efficiency within the office.
- Training and mentoring junior staff on effective telephone etiquette and communication strategies to enhance customer service.
- Responding to and Directing All Phone Calls as Necessary
- Assessing the nature of incoming calls and directing them to the appropriate department or individual, ensuring that inquiries are handled promptly and efficiently.
- Taking detailed messages when necessary and ensuring timely follow-up on any outstanding issues or requests.
- Maintaining a log of calls received to track communication trends and identify areas for improvement in service delivery.
- Utilizing Office Machinery (Fax Machine, Computer, Photocopier) and Performing Additional Clerical Tasks
- Operating various office machines, including fax machines, computers, and photocopiers, to facilitate daily operations and support administrative functions.
- Performing routine maintenance on office equipment to ensure optimal performance and minimize downtime.
- Assisting with additional clerical tasks such as filing, organizing documents, and preparing materials for meetings or presentations.
- Entering Data from Multiple Sources into a Computer Database
- Collecting and inputting data from various sources, including paper documents, online forms, and verbal communications, into a centralized computer database.
- Ensuring accuracy and consistency in data entry by cross-referencing information and conducting regular audits of the database.
- Collaborating with team members to streamline data collection processes and improve overall data management practices.
- Achieving Benchmarks for Production Volume, Precision, and Thoroughness
- Setting and monitoring performance benchmarks for production volume, ensuring that targets are met or exceeded on a consistent basis.
- Implementing quality control measures to maintain
This is a remote position.
Compensation: $23.00 - $30.00 per hour
