Seasonal Office Support Representative - Annapolis

Liberty Military Housing • Contract • Annapolis, MD, US • 1m ago

Overview

Liberty Military Housing – Own your passion for service!

About Liberty Military Housing

Liberty Military Housing is one of the largest providers of military family housing in the United States. In partnership with the US military, we are committed to delivering safe, high-quality‑ homes and exceptional service to the families of men and women who serve our country. We’re seeking dedicated team members for a variety of roles and offer excellent benefits, training, development, and opportunities for advancement. If you’re ready to grow your career and become an employee owner, explore our current opportunities today.

Responsibilities

A Day in the Life of a Office Support Representative

As the Liberty Military Housing Office Support Representative, you will be answering phones and taking messages. You be responsible of administrative tasks including filing, shredding, organizing, and creating move in packets and gifts are a few examples of duties essential in this role. You need an effective customer service skill and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing’s quality customer satisfaction standards.

Administrative tasks including filing, shredding, organizing, and creating move in packets and gifts.
Performs various administrative and computer tasks, email communications, input of information/data into various software and information systems (Payscan, Yardi, and other company-related systems).
Composing and distributing of correspondence / notices (3 day, move out charges, renewals other important resident notices that pertain to maintenance services, etc.).
May participate in property walks / inspections (grounds, common areas, parking lots, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH’s quality standards.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet resident’s satisfaction.
Promotes positive resident relations by answering the phone professionally, conducting yourself to LMH standards, and respond on a timely basis to ensure resident satisfaction.
Participate in and attend various department or regional meetings, resident or community events, seminars, and other work-related events.
Complies with all OSHA safety regulations, local applicable laws regarding health, safety or environment, Fair Housing and LMH Standard Operating Procedures and Policies.

Qualifications

What You Need for Success:

Proficiency in personal computer skills, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Effective communication and interaction with customers, vendors, management, co-workers, sufficient to exchange or convey information and to give and receive work direction.
Ability to work in a fast-paced environment, multi-task, prioritize and complete assigned duties to ensure operational objectives are achieved.
Must possess a positive and professional demeanor in all interactions, under all circumstances.
Ability to operate a motor vehicle (valid license required).
Must be available to work a flexible scheduled, including weekends, off-hours and emergencies as required.
Ability to safely and successfully perform the essential job functions consistent with ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
The position requires mobility within the office and the ability to operate a computer, phone and other office machinery such as a scanner and copy machine.
Position may require climbing stairs as well as walking and standing for long periods of time.
Must be able to lift and carry up to 20 Ibs/
Must be able to deal with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.
May require use of personal/company vehicle or electrical cart.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Must be able to fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.

Pay Range: $17.00 Hourly

Related Jobs

Training Program Manager

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 2h ago

Project Management

POSITION PURPOSE The Program & Training Manager is responsible for the end-to-end design, delivery, and continuous evolution of leadership development programs, including BAC’s BOLD (BAC Operations Leadership Develop...

2h ago

Apply

Talent Acquisition Specialist

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 6h ago

Human Resources (HR)

Position Purpose The Talent Acquisition Specialist partners with Baltimore Aircoil Company’s (BAC) hiring teams to deliver full life-cycle recruitment across technical, engineering, and manufacturing roles. This role is...

6h ago

Apply

Talent Acquisition Coordinator

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 1d ago

Human Resources (HR)

Position Purpose: Own the end-to-end coordination of the candidate experience, ensuring a seamless, consistent, and professional interview and hiring process. This role enables recruiters to stay focused on hiring decisi...

1d ago

Apply

Assistant General Manager

Wawa • Full-time • Store 597 - Capitol Heights, MD 20743 • 2d ago

Management

As an Assistant General Manager (AGM) , you’re a hands-on leader who plays a key role in daily operations, team development, and driving results. From overseeing business performance and profitability to leading the hiri...

2d ago

Apply

Mitigation Project Coordinator - Crofton MD

ServiceMaster • Full-time • Crofton, MD, US • $25 - $35 / hour • 3d ago

Project Management

ServiceMaster Restore - Crofton is a family owned franchise providing 24/7 emergency response services for water, fire, smoke, and storm damage. We help homeowners and businesses recover after unexpected property losses...

3d ago

Apply

Lead Tech - Annapolis, MD

ServiceMaster • Full-time • Crofton, MD, US • $25 - $35 / hour • 1w ago

Benefits: Bonus based on performance Company car Free uniforms Opportunity for advancement Training & development ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration ServiceMaster Restore is looking f...

1w ago

Apply

Mitigation Project Manager - Annapolis, MD

ServiceMaster • Full-time • Crofton, MD, US • $45k - $65k / year • 1w ago

Construction Project Management

Benefits: Company vehicle Paid industry training and certifications Leadership development and advancement opportunities Monthly and/or quarterly performance incentives Free uniforms Training & development Company ca...

1w ago

Apply

Applications Engineer - Industrial

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 1w ago

Manufacturing

POSITION PURPOSE The Applications Engineer is responsible for providing timely and knowledgeable technical solutions as well as accurate and profitable product customization quotes to BAC Representatives to enhance their...

1w ago

Apply

Service Coordinator

Liberty Military Housing • Full-time • Annapolis, MD, US • 2w ago

Overview Liberty Military Housing – Own your passion for service! At Liberty Military Housing we’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in invi...

2w ago

Apply

Project Manager

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 2w ago

Project Management

Description The Project Manager is responsible for working directly with our customers, sales representatives, engineering, sales management, plant operations, contracts, and quality to expedite the business review and t...

2w ago

Apply