Product Owner

Baltimore Air Coil • Full-time • Jessup, Maryland, United States • 1m ago

POSITION PURPOSE

The Product Owner will execute the product roadmaps through the New Product Introduction (NPI) process to ensure our products meet customer requirements and offer BAC a competitive advantage. This person will analyze customer feedback, competitor positioning, and industry trends to find product solutions. This person will collaborate NPI teams as the voice of the customer and will make timely trade off decisions based on customer requirements, cost, and timing impacts. The Product Owners job includes working within a matrixed organization to launch new products, meet business metrics, and achieve customer satisfaction.

PRINCIPAL ACCOUNTABILITIES

Analyze customer feedback, anticipate their needs and translate them into product requirements
Gather customer feedback (warranty, NPS, surveys, VOC, etc) and present product improvement opportunities
Coordinate findings within the Product Management team and align them with the business goals and priorities
Collaborate with Platform Managers to define a strategic product vision and business cases
Oversee all stages of NPI and liaise with Global and Regional Marketing to deliver updates
Bring new products to market on-time, on spec and within budget
Provide product expertise on competitors’ solutions to meet customer needs
Manage and prioritize the product backlog based on changing market conditions
Participate in all Scrum meetings and product sprints
Develop go-to market strategy to ensure BAC has a competitive advantage in the areas of the most value to the customer
Develop product artifacts such as positioning, messaging, presentations, marketing collateral, and demonstrations for use in launch and training.

NATURE AND SCOPE

The Product Owner will report to the Global Director, Product Marketing and Management. This position does not require direct reports.

KNOWLEDGE & SKILLS

5+ years in B2B industries that sell capital equipment with preference in the HVAC, Refrigeration, or Industrial markets
A minimum of 3 years of experience in either, Product Ownership, Product Management or Advanced Applications for capital equipment
Experience working in an Agile environment using Scrum methodologies
Experience in a global environment desirable
S Degree in a Technical or Science background
Exceptional analytical capabilities with experience analyzing data, extracting relevant information, and simplifying for clarity
Strong project management experience with proven ability to coordinate projects across cross functional teams
Strong interpersonal skills
Excellent written and spoken communication skills

WORKING CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. While performing this job, the employee is regularly required to stand and walk up to 50% of the time. This position requires occasional lifting up to 25 pounds and travel both domestic and internationally up to 30% of the time.

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