Technical Sales Manager

Tech Etch • Plymouth, MA, US • 5m ago

Description

TheTechnical Sales Manager leads a team of skilled professionals, providing guidance, mentorship, and development with a strong emphasis on problem-solving. This role is responsible for resolving customer inquiries related to pricing, part performance, manufacturability, and supply chain logistics, while also driving innovation and efficiency in quoting and program execution.

This position serves as a critical interface between customers, engineering, manufacturing, and internal support teams to ensure the successful development and scaling of new programs, while aligning with long-term strategic growth initiatives.

Essential Functions

Lead and support the team in achieving sales and profitability goals.
Collaborate with customers and internal engineering teams to optimize product design for manufacturability and performance within Tech-Etch’s capabilities.
Oversee the development and refinement of technical quoting models and supply chain strategies to improve accuracy and responsiveness.
Ensure that high-value opportunities are properly scoped, resourced, and communicated across departments.
Act as point of escalation for internal and external customers.
Provide detailed technical and program-level updates to senior leadership as needed.

Core Competencies

Strong technical communication skills, both written and verbal, with the ability to translate engineering concepts for diverse audiences.
Proven ability to manage multiple projects and priorities in a fast-paced environment.
Analytical mindset with a focus on data-driven decision-making and root cause analysis.
Demonstrated leadership in cross-functional technical, supply chain or account management teams.
High level of accountability, urgency, and ownership of customer and program outcomes.
Comfortable making informed decisions, even when they may be unpopular or require trade-offs.

Supervisory Responsibility

This position supervises a team of technical professionals and acts as a subject matter expert within the sales organization. Responsible for performance management, technical development, and strategic alignment of the team.

Position Type/Expected Hours of Work

Full-time, salaried position.

Travel

Occasional travel may be required to support customer engagement.

Required Education And Experience

Bachelor of Science in Engineering (Mechanical, Manufacturing, or related field) or 10+ years of equivalent technical experience in engineering, supply chain, or technical sales.

Preferred Education And Experience

5+ years of experience in leadership or technical sales management.
Experience in precision manufacturing is a plus.

Other Duties

This job description is not exhaustive and may evolve to meet the needs of the business. Additional responsibilities may be assigned as required.

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