Account Manager II / III

Brewer Science • Full-time • 台北, TW • 5m ago

Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as an Account Manager (level II or III). This position will be located in Taipei, Taiwan, with regular travel to Japan and Singapore.

 Summary:

Account Managers are responsible for managing and driving assigned customers to grow revenue by developing and maintaining business relationships to continually identify and capture new business opportunities by executing plans. They ensure that customer needs and satisfaction are optimized.

Responsibilities:

Account Manager II:

Manage day-to-day interactions with assigned customers, including regular face-to-face and virtual meetings.
Identify potential growth opportunities at existing accounts and support the onboarding of new projects or products.
Develop and execute basic account strategies to achieve revenue and profitability targets.
Coordinate internally to align commercial, supply chain, and technical support for customer needs.
Address common customer questions on product availability, lead times, and basic technical specifications.
Maintain accurate forecasts and sales pipeline using CRM tools.
Track customer satisfaction metrics and initiate corrective actions when needed.
Stay informed on customer organizational changes and industry news; share updates internally.

Account Manager III

Same duties as Account Manager II.
Additional duties as Account Manager III:
- Serve as the primary customer contact, with frequent on-site and virtual engagement across multiple levels of the customer's organization.
- Build comprehensive account plans, including short- and mid-term growth strategies tied to customer roadmaps and industry trends.
- Lead internal cross-functional coordination to ensure smooth project execution, including R&D, supply chain, quality, and manufacturing functions.
- Identify new project opportunities, define business cases, and coordinate with Business Units to support go/no-go decisions.
- Provide first-level technical support, identifying and escalating product or process concerns in coordination with technical experts.
- Monitor competitive activity and provide customer feedback to help shape internal strategy.
- Maintain robust sales forecasting, revenue tracking, and expense reporting.

Education & Credentials:

Account Manager II:

Associate’s degree in business, applied science, or related field and 4+ years related experience or
Bachelor's degree in business, engineering, chemistry, or related field and 2+ years related experience or
Master’s degree in business, engineering, chemistry, or related field and 0+ years related experience or
An equivalent combination of education and experience.

Account Manager III:

Associate’s degree in business, applied science, or related field and 6+ years related experience or
Bachelor's degree in business, engineering, chemistry, or related field and 4+ years related experience or
Master’s degree in business, engineering, chemistry, or related field and 2+ years related experience or
An equivalent combination of education and experience.

Benefits

At Brewer Science, we are a Top Workplace, Certified Employee-Owned, Certified B Corp™, and GreenCircle Certified Zero Waste to Landfill. By joining Brewer Science, you will be eligible to receive a robust benefits offering including bonus plans as well as other standard benefits.

Application Process: To apply for this position please complete the online application. This position is open until filled. Screening will begin immediately.

Equal Employment Opportunity - M/F/Disability/Veterans

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