Boston Retail Solutions -- Job Description
Title: Business Development Manager - Live Events
Reports to: Director of Business Development and Marketing
Location: Remote, Hybrid or Onsite
The Business Development Manager (BDM) will be responsible for driving new business growth by actively targeting and securing strategic agreements with major live event organizers, music promoters, large-scale venue operators. This role is critical in positioning our company as the preferred or exclusive provider of barricade and crowd-management solutions for concerts, festivals, sporting events, and other high-profile public gatherings. The ideal candidate is a strategic seller with a proven track record in B2B sales within the live event or venue management sectors, possessing excellent negotiation skills and the ability to manage complex, time-sensitive agreements.
Position Accountabilities
- Achieving Revenue Targets: The fundamental goal is to meet or exceed the growth sales targets that will come from building a portfolio of brand new accounts (net new properties) and successfully onboarding (e.g. contractual negotiations, rate structures, and service level agreements) into Boston Retail Solutions.
Key Responsibilities
- Develop Relationships in the Live Event space. Build and strengthen both new and existing relationships with Event Venues, with the goal of establishing service agreements that position the company as the preferred barricade and graphic vendor.
- Drive Strategic Engagements. Identify the right contacts within organizations, create compelling presentations, and provide consultative solutions that demonstrate the value of a barricade and graphic partnership.
- Lead the Agreement Process. Manage the full cycle of agreements, including drafting and negotiating contracts, and working closely with internal operations teams to ensure seamless onboarding and execution once agreements are secured.
- May hold a secondary responsibility for developing business relationships with a select group of A and B-class retail properties or commercial developers within the assigned market.
- Proactive identification and pursuit of new sales opportunities. This involves generating new business through effective solution sales techniques and managing the entire sales process from initial prospecting to securing deals.
- Demonstrate sales acumen, product knowledge, and a strong client-centric approach to relationship management.
- Identifies and pursues new sales opportunities through proactive outreach, networking, and lead generation.
- Builds and maintains strong, long-lasting client relationships, understanding their needs and providing tailored solutions.
- Use given sales strategies to achieve and exceed individual sales quotas.
- Creates compelling proposals and delivers engaging presentations to prospective and existing developer clients, tailoring solutions to demonstrate the value of long-term barricade partnerships and regional agreements.
- Stay informed about industry trends, competitive landscape, and market demands to identify new growth opportunities.
- Work closely with the design, production, and installation teams to ensure seamless project execution and client satisfaction.
- Maintain accurate records of all sales activities and client interactions in the CRM system, providing regular reports on sales performance, contacts made, and sales step progression.
Experience, Education, And Skills
- Bachelor’s degree in business, marketing or related field/or equivalent experience is required.
- 5+ years of proven experience in B2B sales, with a track record of securing contracts and long-term agreements with enterprise-level or live event clients.
- Experience with retail general contractors is highly preferred.
- Exceptional communication, negotiation, and presentation skills.
- Strong customer relationship management skills, including the creation of customer messaging and excellent verbal skills.
- Ability to effectively communicate with multiple levels in the organization, including C-Suite.
- Strong business acumen and ability to understand complex client needs.
- HubSpot and or relevant direct experience with CRM as a prospecting tool.
- Strong organizational and time management skills with demonstrated success as a self-starter working independently.
- Self-motivated, proactive, and results-driven.
- Ability to learn and articulate technical product information.
- Comfortable and resilient in the face of rejection; balancing patience and persistence.
- Displays competitive spirit but plays within the rules .
- Demonstrated and quantifiable history of identifying and closing business with new customers.
- Able to strategically identify opportunities and close on new business.
- Collaborative skills to work alongside colleagues at all levels in the organization.
- Competent in Google Workspace.
- Valid driver's license and willingness to travel as needed
Other Qualifications
- Commitment to upholding our Company’s Core Values:
- Keep Your Word
- Care for Your Colleagues
- Do Things Right the First Time
- Exceed Customer Expectations
- Think Like an Owner
- Travel: Frequent travel in this position is expected. Ability to accommodate local and national overnight travel as needed is a requirement.
- Hours of work: This is a full time, exempt position often requiring at least 40 hours a week with additional hours needed at times. Typical schedule is Monday - Friday day shift hours, but also requires flexibility including days, nights and weekends as needed.
- Work environment:This job will take place either remotely or in a traditional office setting.
- Physicality: This position will require prolonged periods of sitting at a desk and working on a computer, frequent use of computer systems and exposure to computer screens for extended periods of time. This role includes local and national travel and the physicality requirements come with.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
*This role will be a salary + commission compensation structure*
