Inbound Call Center

Mortenson Dental Partners • fulltime • Pooler, GA, US • 1d ago

Description

Inbound Call Center

Job ID: 11568

Location:Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky)
Job Type:Full-time remote

The primary role of the Call Center (Patient Services Team) is to take inbound calls and assist
new and existing patients in scheduling appointments at our dental offices.

Previous customer service experience and the ability to multi-task while communicating on the
phone and in writing with patients are a must. We are searching for applicants who have a “smile
in their voice”, a warm, professional & friendly disposition, attention to detail, and excellent
communication skills. Dental knowledge is a plus.

The start date for this training class will be January 7, 2026. New hires must be available to
meet virtually to provide I-9 documents before the start date provided on the offer. In-state hires
will have one in-person day to pick up equipment. Out-of-state hire equipment will be shipped
after I-9 documents are confirmed.

Benefits of being a part of the Mortenson Team

Benefits available after 60 days of employment
Medical, dental, and vision insurance with company contribution
Life Insurance
Flexible spending (health and dependent care) account
Paid Time Off & 6 paid holidays off
Employee Stock Ownership Plan
401K
Daily Pay
Professional development assistance
Employee assistance program

Responsibilities

Personally strives to delight patients and families by creating a kind, gracious, and caring environment.
Ensures telephone is answered in a timely and professional capacity.
Maintains quality while consistently maintaining minimum expectation levels.
Accurately schedules and cancels patient appointments and inputs correct patient data into appropriate systems to ensure manageable and profitable schedules for dentists and hygienists.
Follows scheduling guidelines to ensure manageable and profitable schedules for dentists and hygienists.
Promotes a “team first” attitude by demonstrating positive and caring relationships and communication with coworkers.

Qualifications

High School diploma or equivalent
1 year using both English and Spanish languages in a professional and/or contact center capacity
Basic computer skills

Desirables

1 year dental experience
Genesys, Google Workspace, Advanced computer skills, telephone

Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.

We are an equal-opportunity employer and consider all qualified candidates equally.

Related Jobs

Bilingual Inbound Call Center

Mortenson Dental Partners • fulltime • Pooler, GA, US • 1d ago

Customer Service

Description Bilingual Inbound Call Center Rep (FULLY REMOTE) Job ID: 11567 Location: Must live in one of the following states (Utah, Nebraska, Iowa, Georgia, South Carolina, Texas, Indiana, Ohio, or Kentucky) Job Type...

1d ago

Apply

Front Desk Coordinator

Mortenson Dental Partners • fulltime • Savannah, GA, US • 2d ago

Customer Service

Description Front Office Coordinator Salary: Up to $ 22/HR based on experience Location: 206 E Montgomery Cross Rd, Savannah, GA 31406 Job Type: Full-time Our growing team of professionals at Howard Dental is always sear...

2d ago

Apply

Regional Support Specialist

Mortenson Dental Partners • fulltime • Pooler, GA, US • 2w ago

Customer Service

Description Regional Support Specialist Mortenson Dental Partners Job Type: Full Time Location: 10300 Linn Station Rd, Louisville, KY 40223 The Regional Support Specialist plays an essent...

2w ago

Apply

Customer Service Representative

Best Friends Pet Care • Savannah, GA, USA • $15 / hour • 3w ago

Customer Service

Job Details Level : Entry Job Location : Savannah, GA - Hipster Hound Echols Ave (ECH211) - Savannah, GA Position Type : Full-Time/Part-Time Education Level : High School Salary Range : $15.00 - $15.00 Hou...

3w ago

Apply

CEI Inspector

S&ME • Full-time • Hardeeville, SC, US • 4d ago

CEI Inspector Requisition Number: 2025-2702-02B Are you a CEI Inspector ready for a role that offers growth, challenge, and the support of a company that values its people while delivering exceptional service to clients?...

4d ago

Apply

Dental Hygienist

Mortenson Dental Partners • fulltime • Savannah, GA, US • 1w ago

Dental

Description Dental Hygienist $10,000 Sign On Bonus! Job ID: Location: 533 Stephenson Ave, Savannah, GA 31405 (Howard Family Dental) Average Salary: $85,000-$115,000 per year (based on experience, days worked, an...

1w ago

Apply

Dental Hygienist

Mortenson Dental Partners • fulltime • Pooler, GA, US • 2w ago

Dental

Description Dental Hygienist $10,000 Sign On Bonus! Job ID: Location: 101 E Marketplace Wy #300b, Pooler, GA 31322 (Howard Family Dental) Average Salary: $85,000-$115,000 per year (based on experience, days work...

2w ago

Apply

Clinical Support Manager

Mortenson Dental Partners • fulltime • Pooler, GA, US • 2w ago

Health Care

Description Clinical Support Manager Mortenson Dental Partners JOB ID: 11506 Job Type: Full-Time Location: 10300 Linn Station Rd, Louisville, KY 40223 Provides support, analysis, and direction on clinical initiatives...

2w ago

Apply

Animal Care Technician

Best Friends Pet Care • Savannah, GA, USA • $14 - $18 / hour • 3w ago

Job Details Level : Entry Job Location : Savannah, GA - Hipster Hound Echols Ave (ECH211) - Savannah, GA Position Type : Full-Time/Part-Time Education Level : None Salary Range : $14.00 - $18.00 Hourly Job...

3w ago

Apply

Dental Assistant

Mortenson Dental Partners • fulltime • Savannah, GA, US • 1m ago

Dental Medical Assistant

Description Dental Assistant Job ID: Location: 206 Johnny Mercer Blvd, Savannah, GA Job Type: Full-time Salary: Up to $21.50 /HR based on experience Join Our Caring Dental Family as a Dental Assistant! Are you passio...

1m ago

Apply