Job Description
Emerson’s 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as an
Associate Engineer, Technical Support Document Control Maintenance Repair and Operation, you will provide support to Emerson's global customer care team by interpreting and processing order documentation requirements based on customer requirements.
In this capacity, you will manage the electronic exchange of order documentation with customers and collaborate with people from different areas of the organization, such as Project Engineers and Project Managers to fulfill documentation requirements. This gives you a very vital role in helping drive growth platforms and supporting operational pillars while striving for long-term value creation.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines!
In This Role, Your Responsibilities Will Be:
- To identify applicable documents as per the customer’s requirements and specifications.
- To attend document review meetings with the Project Administrator, Project Manager, and Document Controller.
- To manage the documentation approval cycle and final documentation delivery to the customer (gather, prepare, and submit).
- To respond to inquiries and requests received from the mailbox and identify the need for escalations.
- To manage and record customer transactions in business systems such as CRM, DocPro, and SharePoint.
Who You Are:
You focus on the highest priorities and set aside less critical tasks. You have a strong drive for results and exhibit passion and enthusiasm to get things done. You anticipate customer needs and provide services that are beyond customer expectations. You can proficiently communicate ideas and influence both internal and external customers. You're interpersonally savvy and able to collaborate and efficiently work with people at any level.
For This Role, You Will Need:
- Bachelor's degree in Instrumentation Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, or related Engineering courses.
- Basic knowledge of Office 365 applications and Adobe Acrobat.
- Fresh graduates are welcome to apply.
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
About Us
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
Accessibility Assistance or Accommodation
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About Emerson
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!
No calls or agencies please.
