JOB DETAILS

Collections Supervisor

International Education Corporation • Mesa, AZ, US • $50k - $60k / year • 2m ago

Job Details

Job Location: Arizona Mesa IST - Mesa, AZ

Salary Range: $50,000.00 - $60,000.00 Base+Commission/year

Job Category: Corporate

Description

Position Summary
Supervise, direct, and coordinate all cash collection activities for the enterprise for institutional loans, private loans, cash payment plan collections, past-due account collections for all inactive student accounts. Serve as the liaison to institutional loan servicers and third party collection agencies in managing accounts. Ensure compliance with all regulatory requirements in regards to collection activities.

Primary/Essential Duties and Responsibilities

Manage and monitor collection activities of collectors in meeting weekly/monthly collection goals.
Generate ideas to improve collections, create action plans and execute on them
Stay current and manage oversight of all HEOA Disclosure and Regulation Z requirements including Truth in Lending and Consumer Financial Protection Bureau requirements applicable to collection activities.
Manage and prepare weekly/monthly activity reports, collections reports, and other reports as required to provide collections results to upper management.
Manage on-going evaluation and revision of collection practices to set appropriate collection benchmarks for collection team.
Responsible for calling, e-mailing and/or sending letters to in-active students with past due balances to obtain payments.
Ensures that collection goals are met each month and strives to exceed this goal.
Ensures the proper number of collection activities are made per day/week to meet account collection goals. Key Success

Key Success Factors

Strong interpersonal and positive relationship management skills. Sensitivity to students and families of diverse socio-economic backgrounds.
Excellent verbal communication skills
Knowledge of collection rules and regulations including HEOA regulations, Regulation Z, Truth in Lending Disclosures, and IEC collection rules.
Ability to analyze numbers, specifically student ledger account.

Qualifications

Essential Skills And Experience (skills, knowledge, abilities, education, certifications, licenses)

Associate’s degree (A.A.) or equivalent from two-year College or technical school; or 3 to 5 years of related experience and/or training; or equivalent combination of education and experience.
2-3 years of supervisory/management experience desired.
Collections experience in the career college environment is preferred.
Must have excellent written and oral communication skills.
Ability to work on a multiple projects and ability to prioritize workload.
Good with numbers.
Ability to work with Microsoft Office, specifically Excel Spreadsheet and Word.

Related Jobs

Diagnostic Medical Sonography Clinical Director

Pima Medical Institute • Full-time • PHOENIX, Arizona, United States • 1w ago

Management

ESSENTIAL FUNCTIONS Secure new clinical sites and contractual agreements. Review student success rates by class and implement plan to reduce student withdrawals. Meet with students to encourage them to stay in th... more

1w ago

Apply

Veterinarian Technician Program Director

Pima Medical Institute • Full-time • MESA, Arizona, United States • 2w ago

Project Management Management

ESSENTIAL FUNCTIONS Supervise the activities of the veterinary nursing staff. Evaluate the faculty. Prepare teaching assignments. Determine, establish and implement veterinary nursing department goals. Consist... more

2w ago

Apply

Director, Practice Development

DuCharme McMillen & Associates, Inc. • Full-time • Scottsdale, Arizona, United States • 3w ago

Management

Why are long tenures and low turnover rates the norm at DMA? When you are an employee owned company, you are all about your employees, and here is proof: 2024 Great Places to Work Certified Employee stock ow... more

3w ago

Apply

Surgical Technologist Clinical Director

Pima Medical Institute • Full-time • PHOENIX, Arizona, United States • 2m ago

Management

2m ago

Apply

Director of Education

International Education Corporation • Phoenix, AZ, US • 2m ago

Management

Job Details Job Location : Arizona Phoenix UEI - Phoenix, AZ Salary Range : Undisclosed... more

2m ago

Apply

Associate Campus Director

Pima Medical Institute • Full-time • PHOENIX, Arizona, United States • 3m ago

Management

ESSENTIAL FUNCTIONS Manage all activities of campus staff and faculty and maintain a supportive environment for all employees in the absence of the Campus Director. Advise students regarding academic, attendance... more

3m ago

Apply

Municipal Operations Manager

Brown and Caldwell • Full-time • Phoenix, Arizona, United States • 3m ago

Construction Management

The Muni Operations Manager will demonstrate an in-depth understanding of operations and sales to lead teams of project managers and client services managers to profitable growth. Under the direction of the Area Direc... more

3m ago

Apply

Senior Project Superintendent

Brinkmann Constructors • Phoenix, AZ, US • 4m ago

Construction Management Superintendent

Overview At Brinkmann, our purpose is people and our passion is building. Is creativity at your core to provide the best right answer? Are you managing large construction projects as if they are your own? Are yo... more

4m ago

Apply

Project Superintendent

Brinkmann Constructors • Phoenix, AZ, US • 6m ago

Construction Management Superintendent

Overview The Project Superintendent is responsible for directing, coordinating and monitoring activities of construction workers on a construction site. This position collaborates with others to define construction re... more

6m ago

Apply

Receptionist | Part-Time

Pima Medical Institute • Part-time • PHOENIX, Arizona, United States • 7h ago

Administrative Office Assistant

A friendly, helpful, and positive person is an excellent match for this opportunity! ESSENTIAL FUNCTIONS Receive telephone calls, determine where to route calls, transfer to appropriate personnel and take me... more

7h ago

Apply