Operations Manager - SRC Logistics, Illinois

SRC • Full-time • Joliet, IL • 11h ago

POSITION SUMMARY:

The Operations Manager is responsible for operations and facility management. These duties include: coordinating activities of workers engaged in receiving, inspection, processing, transporting, stocking, order filling, shipping, cycle counting, and maintaining stock records. The Operations Manager works closely with other Operations Managers to ensure efficient and effective operations of the facility. The manager shall adhere to and support existing policies and procedures while making recommendations for improvements. The manager will be collaborating with the Program Manager to ensure that all customer contract requirements pertaining to operations are met or exceeded.

ESSENTIAL RESPONSIBILITIES:

Participate in and support the principles of Great Game of Business and Open Book Management
Provide strong leadership for department and communicate a strategic vision for the department
Promote a positive working environment in order to achieve organization’s goals
Build and develop strong relationships with internal and external customers
Manage direct reports including employee selection, development, and disciplinary action
Conduct employee performance evaluations to ensure a well-qualified and motivated workforce
Manage time-keeping and track absenteeism
Initiate and maintain proper and necessary safety controls to provide a safe working environment for all associates
Review and enforce material tracking and quality control systems
Manage warehousing and storage of all inventories
Manage the delivery of materials and supplies to all departments upon schedule and/or request
Ensure accuracy of all material movement documentation
Manage processing of all receiving reports on all shipments received through the warehouse
Maintain records of supplies and materials entering and leaving the warehouse
Responsible for oversight of the training program for direct reports
Follow approved work instructions

WORKING CONDITIONS:

Work is performed partially in a controlled atmosphere. Some exposure to harsh conditions—such as: dust, fumes, noise, and varying temperatures and weather—for moderate periods of time is possible. . The Operations Manager will be required to sit 40% of the work day and stand/walk 60% of the work day. The ability to lift and carry 50 pounds is required. While performing the duties of this position, the employee is regularly required to walk, stand, use hands and fingers to handle or feel; talk and hear. All employees are required to follow safety standards, adhere to Job Safety Analysis (JSA) and wear all personal protective equipment (PPE) in designated areas.

JOB SPECIFICATIONS

Education & Experience

High School Diploma/GED with a proven track record of management effectiveness and successes
PREFERRED: Bachelor’s degree in Operations, Business, Supply Chain or related field
PREFERRED: 5 years of experience in operations with exposure to supply chain or inventory management, with at least two years of experience as a supervisor

Skill

Leadership: strong interpersonal skills in order to build strong working relationships, influence and manage change, coach, guide, and mentor employee owners, and practice servant leadership. This includes being sensitive to others’ needs and feelings, being understanding and helpful to others on the job, maintain composure and keeping emotions in check.
Relationship Building: Strong ability to build a team and relationships with fellow employees and potential and current customers
Communication: Excellent oral and written communication as appropriate for the needs of the audience, including superior presentation and analytical skills
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
Judgement & Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Flexibility: Being open to change (positive or negative) and utilize effective change management techniques
Technology: Solid computer proficiency with an in-depth knowledge of Microsoft Office, with an emphasis on advanced Excel, including pivot tables, advanced formulas, scheduling tools
Organization: Time management, attention to detail, ability to multi-task and prioritize

Behaviors

Must be extremely reliable, responsible, dependable, in order to fulfill obligations
Ability to become first aid certified and maintain continuous certification training
Engage and support Logistics’ safety culture and efficient operation of the business and maintain positive working relationships with employees across the organization.
Participate in and support the principles of Great Game of Business and Open Book Management

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