About Wood-Mizer
Wood-Mizer is the world's largest manufacturer of portable sawmills, with over 100,000 mills sold in more than 100 countries. Wood-Mizer provides forestry and timber professionals around the world with a complete line of narrowband portable and industrial sawmills, wideband sawmilling equipment, resaws, edgers, kilns, molders/planers, firewood processing equipment, pallet recycling equipment, material handling equipment, bandsaw blades, and blade maintenance equipment.
Our Culture and Values
Wood-Mizer is dedicated to customer and employee-owner success, putting compassion and faith at the heart of the business, and committing to providing high-quality equipment that makes a positive difference in people's lives. Wood-Mizer is a 100% employee-owned company that believes every mill owner is an extension of our Wood-Mizer family - a philosophy that makes both our customers and employee-owners feel at ease.
What Makes Wood-Mizer Stand-Out
Wood-Mizer believes that investing in people is an investment in the future. As a result, we provide a variety of benefits to ensure that our employees-owners are healthy and happy so that we can all grow, learn, and innovate together.
- Equity: Through our ESOP, you can become a 100% owner and receive Wood-Mizer stock (Employee Stock Ownership Plan).
- Retirement: Matching funds in a 401k.
- Bonuses: Discretionary Bonus available monthly.
- Pay Options: We provide several methods for receiving biweekly payments, as well as the option for Wages On-Demand, which allows you to receive earned wages on a daily basis.
- Paid Time Off: PTO accrual begins with the first paycheck, with immediate eligibility for paid holidays, personal marriage, birth/adoption, and other events.
- FREE Health Care Access: We provide FREE access to Wood-Mizer’s Health Care Clinics by Marathon Health if you are covered by our health insurance.
- Insurance: Health, dental, vision, life insurance paid by the company, supplemental life insurance, and short- and long-term disability are all available.
- Workplace Giving Programs: Employee-owners who serve the community/those in need through monetary donations and hands-on work are eligible for a variety of benefits.
- Tuition Reimbursement: Wood-Mizer offers a generous tuition reimbursement program to help you achieve your long-term career goals.
- Annual Allowances: Employee-owners receive reimbursement for the cost of their own safety boots and safety glasses. Each year, they are also given money to spend on Wood-Mizer apparel and swag.
- Other Rewards: Companywide celebrations, company outings, complimentary coffee stations and fruit, gift cards for your birthday and anniversary, referral reward program, discounted shipping rate, and much more!
A Brief Overview
As a Field Service Technician Electrician, you work with customers to troubleshoot equipment issues, create solutions, and ensure a smooth interaction, all while upholding the integrity of Wood-Mizer's core values. This position is knowledgeable in many facets of the organization and will provide guidance, training, and instruction to customers and various members of the team. You will be based locally, but you will also travel and have direct customer contact.
Locations
Indianapolis or Batesville, IN
What you will do
- Interfaces with customers regarding technical aspects of the organization's products or services.
- Provides problem resolution and troubleshooting to customers over the telephone and in the field.
- Assists with product updates.
- Relays customer feedback regarding products to appropriate personnel in sales, quality assurance, and product management.
- Determines the appropriate method to resolve problems ensuring customer satisfaction and adherence to the organization's policies
- Provides guidance, training, and instruction to non-technical representatives.
- Make service calls or deliveries to Wood-Mizer customers.
- Conduct product demonstrations for the sales department at commercial and industrial shows.
- Complete Certification material as required.
- Able to meet minimum DOT requirements.
- Maintain DOT requirements (log books, etc…).
- A minimum of 35% travel is required; weekends may be included
Education Qualifications
- High School Diploma High School Education or Equivalent. Req
- Trade School Certificate Engine Repair, or other mechanical certificate Pref
Experience Qualifications
- 1-3 years Prior Experience with service in the manufacturing field or similar Required Required
Skills and Abilities
- Mechanical Aptitude (High proficiency)
- Knowledge of Hydraulics (Medium proficiency)
- Must be willing to travel (High proficiency)
- Typing skills, telephone skills, and computer literacy (Medium proficiency)
- Working knowledge of Word and Excel. (Medium proficiency)
Licenses and Certifications
- Drivers License - MDOT Medical Physical Required
If you want a career, not just a job, apply today and learn how Wood-Mizer employee-owners are making a difference around the world!
Wood-Mizer offers equal employment opportunities to all employees and job applicants and prohibits all forms of discrimination and harassment, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
