Description
The Inside Sales Representative is responsible for communicating with Ag Express customers, actively listening, educating, and promoting our products and services to meet their needs, including precision products, monitoring/control systems, grain moisture testers, and wiring harness solutions.
This is a full-time, hourly position in Grand Island, NE. Occasional overtime may be required.
Key Responsibilities:
Technical Expertise
- Implement approved Ag Express sales strategy
- Recommend and quote the appropriate Ag Express products or services with guidance from a specialist or manager to help the customer achieve their goals
- Attend sales meetings and product training sessions
Cross-Functional Collaboration
- Coordinate with purchasing and shipping departments to ensure prompt ordering and delivery of customer orders using Acumatica.
- Communicate with farmers and implement dealers concerning order status
Customer Interaction
- Build and maintain customer relationships by receiving and responding to inbound phone calls, emails, and other communications regarding Ag Express products and services
- Ensure customer satisfaction by providing excellent customer service and support
Continuous Improvement
- Collaborate and recommend improvements and ideas for the sales strategy
- Represent Ag Express at public events, public forums, and industry trade shows in professional manner
- Perform other duties as assigned
Requirements
Core Competencies:
- Exemplify the six core values of Ag Express Electronics
- Active listener and creative thinker
- Excellent interpersonal skills
- Service-oriented and positive attitude
- Adaptability and strong problem-solving skills
- Self-disciplined with good time management skills
- Strong attention to detail
- Minimal supervision needed; works well both individually and as part of a team
Qualifications:
- Associate degree or higher preferred.
- 3-5 years of experience in Agricultural precision electronic sales preferred.
- Familiarity with Microsoft Office software, CRM and computer-based phone systems preferred.
Physical Requirements:
- Remain in a seated position 50% of the time; alternate between sitting and standing.
- Move about the office to access parts, including high-level shelving, ascending/descending ladders.
Benefits:
Ag Express Electronics offers a leading benefits package as highlighted below:
- Employer-Sponsored Benefits: Medical, Dental, Group Life, Short-Term Disability (STD) with buy-up options
- Voluntary Benefits: Vision, Healthcare and Dependent Care Flexible Spending Account(s) (FSA), Life Insurance
- 401(k): Safe Harbor 401(k) including an annual 3% company contribution and Profit Share funded annually at the discretion of Ag Express Electronics.
- Employee Stock Ownership Plan (ESOP): Contribution funded annually at the discretion of Ag Express Electronics.
- Paid Time Off (PTO)
- Paid Holidays: Holidays which are recognized and observed by Ag Express Electronics
- Flexible Hours: Flexible work hours enable employees to have more control over their work schedules. This may allow for a better work-life balance and increased flexibility.
- Educational Assistance: Supporting our employee development by offering educational assistance. This could involve financial support for employees pursuing further education or professional certifications relevant to their roles.
- Casual Dress: Workplace appropriate, casual dress environment with company logo clothing (provided) as preferred daily dress.
Ag Express Electronics is an Equal Opportunity employer. We do not discriminate on the basis of race, religion, color, sex, gender, identity, sexual orientation, age, national origin, veteran status, or any other basis covered by appropriate law.
