Customer Relations Specialist

Big Sandy Superstore • Full-time • Evansville, IN, US • $14 - $15 / hour • 1m ago

Customer Relations Specialist

Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers!

Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole.

We have a great benefits package consisting of:

Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
Dental Insurance - Affordable dental insurance with NO waiting period.
Vision Insurance - Quality vision coverage for very little cost.
Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
401K Plan - All administrative fees are paid by the company.
ESOP - Employee Stock Ownership Program
Paid Time Off - Competitive paid time off policies.
Employee Discount - Generous employee discount on ALL merchandise.

As a Customer Relations Specialist you will:

Verifies all information related to orders is accurate; identifies and corrects discrepancies.
Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines.
Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions.
Completes and processes credit applications, payments and financing paperwork.
Communicates with internal and external personnel in a professional and timely manner.
Maintains accurate files and processes in order to maximize productivity.
Performs clerical support for store staff as needed.
Other duties as assigned.

Qualities and skills we are looking for:

Excellent verbal and written communication, and listening skills
Basic reading and comprehension skills.
Basic numerical reasoning skills.
Ability to complete paperwork in an accurate, neat and efficient manner.
Demonstrated knowledge of software, including Microsoft Office
Excellent organizational skills
Outstanding customer service skills

Physical Demands:

Ability to sit, stand, bend, stoop, and reach regularly

Education and Experience:

High school diploma or equivalent combination of education and experience
Previous clerical experience preferred

Position Type

Full-Time/Regular
#BSSALES

Related Jobs

Romantix Retail- Part Time Sales Associate- Evansville II

Progressive Retail Management • Part-time • Evansville, IN, US • 3d ago

Sales

New Store Opening - Not a seasonal position. Job Title Sales Associate Compensation $14.50 per hour - Hourly, Based upon experience + bonus & incentives On-Demand Pay. Gain early access to your money as yo...

3d ago

Apply

Romantix Retail Store Manager Evansville II

Progressive Retail Management • Full-time • Evansville, IN, US • 3d ago

Retail

New Store Opening - Not a seasonal position. Job Title Store Manager Compensation $20.00 Hourly, Based upon experience bonus & incentive On-Demand Pay. Gain early access to your money as you earn it. Sch...

3d ago

Apply

Traffic Project Engineer III

Lochmueller Group • Evansville IN • 1w ago

Engineering

Lochmueller group is seeking an experienced and energetic Traffic Engineer to join our dynamic and growing Traffic Engineering & Planning team. This is an excellent opportunity to join a growing firm that places a s...

1w ago

Apply

CEI Manager

S&ME • Full-time • Evansville, IN, US • 1w ago

CEI Manager Requisition Number: 2024-1178-01 S&ME is currently seeking an experienced and passionate engineer to lead and manage our statewide Construction Engineering and Inspection (CEI) practice in I...

1w ago

Apply

Audit Internship (Spring 2026)

Katz, Sapper & Miller • Internship • Evansville, Indiana, United States • 1m ago

We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. Through our deep experience across multiple disciplines and industries, we provide our clients with the inspiratio...

1m ago

Apply

Tax Internship (Spring 2026)

Katz, Sapper & Miller • Internship • Evansville, Indiana, United States • 1m ago

1m ago

Apply

Senior Geotechnical or Construction Materials Engineer

S&ME • Full-time • Evansville, IN, US • 2m ago

Engineering

Senior Geotechnical or Construction Materials Engineer Requisition Number: 2024-1587-01 Are you an experienced engineer with expertise in geotechnical and/or construction materials testing looking for a new...

2m ago

Apply