Account Manager

KPH Healthcare Services • Full-time • Remote (Chicago, IL, US) • 2d ago

Overview

Scope of Responsibilities: Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and grow ProAct’s book of business. Relies on experience and judgment to plan and accomplish required tasks and goals.

Travel: Travel required; some overnight travel required.

Job Summary: As the primary point of contact for ProAct clients, the Account Manager is responsible for building relationships with new clients and coordinating internal parties and external vendors to meet and exceed client expectations. The Account Manager will work with operations to ensure proper execution in providing clients and members the best possible service and support. Regular onsite meetings with clients will be held to provide clients with information on their prescription plan and deliver recommendations for cost containment and continuous improvement.

Responsibilities

Establish and maintain strong client and business partner relationships
Champion the customer/client at all levels internally
Adaptable to support incoming new sales
Identify needs and requirements to promote Pro Act’s solutions and achieve mutual satisfaction
Conduct reviews with existing business on a regular basis to provide insight into their prescription benefit, trends, and costs
Respond to clients’ questions and ensure their problems are resolved
Assist in the implementation stages of new clients, including employee orientation meetings
Assist in the sales process to outline ProAct’s value proposition as it relates to our service offering
Responsible for production of employee communication materials
Responsible for the management of the renewal process of existing clients
Assist in planning and implementing client educational forums and special events
Attend on-site client service meetings, employee orientation meetings and health fairs
Oversee contract administration
Coordinate attendance and exhibits for trade shows, health fairs and all other special events
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned

Qualifications

Experience:

Preferred: 3-5 years’ previous experience in Account Management, Client Service, or similar customer service-related field.

Job Skill Requirements:

Business to business experience required
Superior communication skills, both verbal and written
Superior organizational skills
Ability to multi-task and prioritize
Coordinate and lead others in process improvement and change
Flexibility and ability to work under and meet deadlines

Educational Requirements:

Minimum: Associates Degree in business administration, management, marketing or similar field
Preferred: Bachelors Degree in business administration, management, marketing or similar field

Related Jobs

Account Manager

Noble Health Services • Full-time • Remote (Chicago, IL, US) • 2d ago

Sales

Overview Scope of Responsibilities : Works under general supervision to see that the needs of ProAct clients and members are met. Build and maintain relationships with clients, brokers and consultants to maintain and gro...

2d ago

Apply

Transaction Advisory Services - Senior Associate

Katz, Sapper & Miller • Full-time • Chicago, United States of America • 1w ago

Sales

Job Description: We’re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it’s our people and culture that set us apart. We believe great things happen...

1w ago

Apply

Sales Consultant – HVAC/Mechanical

Ketchum & Walton Co. • Full-time • Chicago • 4w ago

Manufacturing Installation & Maintenance Sales HVAC

Who we are: Ketchum & Walton is a trusted manufacturers’ representative serving industry leaders in Noise Control, HVAC Equipment, and Indoor Air Quality. We help clients achieve greater efficiency and cost savings t...

4w ago

Apply

Business Development Manager

ServiceMaster • Full-time • Downers Grove, IL, US • $72k - $78k / year • 2m ago

Sales

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance Wellness resources We are the nation’s largest ServiceMaster franchise company and we have an opening i...

2m ago

Apply

Sr. Account Executive

Sayers • Chicago, IL, US • $90k - $100k / year • 5m ago

Sales

Description COMPANY OVERVIEW Sayers creates personalized IT solutions designed to meet the needs of your business and the dedication to go above and beyond to provide you with unwavering support. We believe success start...

5m ago

Apply

Restoration Business Development Manager

ServiceMaster • Full-time • Downers Grove, IL, US • $70k - $120k / year • 5m ago

Sales

Benefits: 401(k) 401(k) matching Company car Competitive salary Dental insurance Health insurance Paid time off Vision insurance Wellness resources We are the nation’s largest ServiceMaster franchise company and we have...

5m ago

Apply

Homemaker

KPH Healthcare Services • Part-time • Chicago, IL, US • 1d ago

Overview Job Summary: A Homemaker/Caregiver is a non‐licensed member of the home health care team who assists the client with activities of daily living as outlined in a written care plan. This is established by the Care...

1d ago

Apply

Senior Data Solutions Analyst

KPH Healthcare Services • Full-time • Remote (Chicago, IL, US) • 2d ago

Science

Overview This role will require occasional travel to Syracuse, NY for training and meetings. KPH and its affiliates are unable to provide any level of immigration sponsorship now or in the future. Scope of Responsibiliti...

2d ago

Apply

Marketing Intern

RJN Group • Full-time • Downers Grove, Illinois, United States • 2d ago

Marketing

Interested in working for the industry leader? Looking to help your neighbors and impact your local community? RJN Group employees can answer yes to these questions and more! Currently we are seeking a Marketing Intern t...

2d ago

Apply

ADP Payroll/Systems Specialist

W.E. O'Neil Construction Company • Full-time • Chicago, IL, US • 3d ago

Department: Accounting Employment Type: Full Time Location: Chicago, IL Description The ADP Payroll/Systems Specialist is a senior-level, hands-on expert responsible for optimizing the functionality, utilization, and com...

3d ago

Apply