Parts Administrative Specialist

Henny Penny Corporation • Full-time • Eaton, OH (Headquarters) • 1d ago

Do you want to work for a global company that creates remarkable experiences through people, products, and food? If you want to be part of a rewarding People First culture that values relationships, trust, and taking the long view, then this is the place for you. Henny Penny was named the 2021 Dayton Business of the Year for many good reasons. Read on to learn more!

The Parts Administrative Specialist performs a variety of routine and non-routine administrative tasks and works closely with engineering, cost accounting, customer service, and strategic distribution partners to manage sellable parts, kits, and assemblies through the parts department. Works closely with strategic distribution partners to improve parts ordering processes, inventory, order quantities, and changes to parts.

What We Offer:

An opportunity to work for a company that is 100% employee-owned. As an employee-owner, you will be enrolled in our employee stock ownership plan (ESOP) program following one year of service.
Annual company performance bonus in addition to base salary
Defined career paths so you’ll always know what’s next and what steps can get where you want to go
Professional development opportunities including tuition reimbursement and unlimited free access to LinkedIn Learning courses
A competitive benefits package including medical, dental, vision, 401(k) with company match, PTO, and paid holidays
Expanded onsite wellness clinic offering preventive care services such as wellness screenings, annual physicals, and related lab work at no cost to employee-owners
Achieve total well-being at our new Wellspring and Owners Hall facility, featuring 24/7 fitness center with a wide variety of cardio and strength training equipment. This facility reflects our continuous evolution in supporting our valued employee owners.
Activities including department outings, holiday parties, and our annual company-wide Thanksgiving Dinner

What You’ll Be Doing

Work closely with Cost Accounting to answer questions
Work closely with external distribution partners for updated parts information, recommended ordering quantities
Communicate with strategic distribution partners status of parts orders
Assists with pricing and discounting of parts, kits, and assemblies
Determines how to process new Product Change Notices (PCNs) through Service Parts
Updates JDE to coordinate with item status
Manages JDE Flash messages for order entry
Manages end of lifecycle parts, kits, and assemblies
Field Customer Service technical parts questions
Works closely with service readiness engineer on new PCNs.
Backup for Parts Processing Coordinator and Service Scheduler
Escalation contact for internal and external parts questions
Create documentation of process and best practices and willingly teach backups.
Perform other duties assigned

What We’re Looking For:

Associate’s degree in business or relevant field preferred
3-5 years administrative experience in a warehouse environment
Basic knowledge of ERP system
Proficient in MS Office Suite
Strong organizational skills including strict attention to detail, efficiency, ability to multi-task, prioritize, and adjust schedule as needed
Strong oral and written communication skills.
Proven success demonstrating a customer service mindset

About Us

We’re known in our industry for making the best commercial food equipment in the world. Every day, millions of people eat in restaurants operating Henny Penny equipment. We’re a behind-the-scenes engine in the world’s most demanding kitchens, including long-term partners like McDonald’s, Chick-fil-A, KFC, and Wendy’s. We’re 1,000+ employee-owners who thrive by living a People First mission: to support employees in becoming the best version of themselves both personally and professionally.

We recently completed the largest expansion in our history with the addition of 150,000 square feet on our Eaton campus. This expansion drives development of the world’s most reliable, easy-to-use equipment with an innovative new space for global research and development. We have several collaborative spaces for our project teams, a dedicated electrical engineering lab for our hardware and software engineers, a full model shop for rapid prototyping, and a brand-new test lab that has 300 feet of hood space to test new equipment on our product roadmap. On top of that, we have a new state-of-the-art kitchen for our food science group to meet with our customers, understand what they need, and then dial in our equipment to help them make legendary menu items.

Henny Penny is an Equal Opportunity Employer. Qualified applicants are considered without regard to race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), marital status, veteran or military status, sexual orientation, genetic information, gender identity or expression (including transgender status), or any other characteristic protected by applicable federal, state or local laws.

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