Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Join ServiceMaster TRS: Total Restoration Services, a leading provider of disaster restoration services. With a focus on water and fire damage restoration for residential and commercial clients, our recent acquisition of ServiceMaster by Wills marks an exciting phase of expansion and opportunity. As the Office Manager in our Kingwood office, you'll play a crucial role in overseeing administrative and human resources functions, ensuring smooth operations and fostering customer relations. Supported by a seasoned leadership team, you'll have the chance to make a significant impact in a dynamic and supportive work environment.
We offer competitive compensation and prioritize your professional development, recognizing the value of your contributions to our growth and success. Join us and be part of a team where your dedication drives our continued evolution and success.
About ServiceMaster TRS: Total Restoration Services:
ServiceMaster TRS: Total Restoration Services is a leading provider of disaster restoration services, specializing in water and fire damage restoration for both residential and commercial clients. With a commitment to excellence and a dedication to restoring peace of mind, we strive to exceed customer expectations in every project we undertake. Our team is composed of passionate professionals who are driven by a shared vision of delivering exceptional service and making a positive impact in the communities we serve.
Position Summary:
As the Office Manager at ServiceMaster TRS: Total Restoration Services, you are the linchpin of our administrative and human resources functions, embodying excellence in our office environment. Your role transcends mere administration; it encompasses the vital task of nurturing and guiding our team members, ensuring their fulfillment, satisfaction, and professional advancement.
Your core objective is to cultivate a supportive and thriving workplace culture, where each team member is valued and empowered to unleash their potential. Leading the charge in recruitment, onboarding, and training, you'll guide our staff through their journey with our company, from their initial steps to ongoing growth opportunities.
Beyond managing day-to-day administrative operations, you'll be instrumental in driving organizational success across all our locations, championing business-wide initiatives with your expertise. We seek a dynamic and compassionate leader who excels in fostering relationships and inspiring teams to excel. If you're passionate about cultivating a positive work environment and empowering others to thrive, seize this opportunity to lead our team to new heights. Join us and be the driving force propelling our continued growth and prosperity.
Essential Functions:
Office Management and Operations:
- Ensure efficient staffing and operation of the Houston office during all business hours.
- Manage phone systems for prompt call handling.
- Maintain knowledge of office layout and facilities, including key management.
- Coordinate with vendors and building management for facility-related issues.
- Maintain security systems and emergency response procedures.
Human Resources & Support:
- Manage end-to-end HR functions including recruitment, onboarding, and training.
- Implement and improve HR systems and foster a productive workplace culture.
- Assist VP of Administration & Human Resources with general HR tasks and HRIS management.
- Act as primary contact for the third-party PEO.
Vendor and Client Management:
- Serve as primary contact for vendors and clients, ensuring responsive communication.
- Deliver exceptional service to uphold the company's reputation.
- Manage the "Houston" email address for efficient communication.
Financial & Cash Management Oversight:
- Oversee financial transactions and reporting accuracy.
- Assist in corporate reporting and financial analyses.
- Ensure compliance with financial regulations.
Reporting & Compliance:
- Collaborate with the Controller for accurate financial statements.
- Collaborate with the VP of Administration & Human Resources on a variety of tasks.
- Prepare corporate reports and provide data for financial analyses.
- Ensure compliance with regulatory requirements.
Position Requirements:
- Bachelor's degree in a related field preferred, with 5+ years of experience in a similar role.
- Strong Microsoft Office, time management and organizational skills required.
- Strong leadership, communication, and interpersonal skills.
- Strong verbal/written communication skills and mathematical proficiency.
- Dependable and adaptable to operate within a fast-paced work environment.
- Strong problem-solving skills.
- Bilingual (Spanish) is not required, but desirable.
- Valid driver's license that meets ServiceMaster TRS insurance specifications.
- Ability to pass pre-employment drug test and criminal background check.
Physical Demands and Working Conditions:
Primarily in an office environment; during business hours.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must have the ability to lift and small carry parcels, packages, and other items, to walk short distances. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
The physical demands are representative of those that must be met by an employee to perform the essential job functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
AAP/EEO Statement:
ServiceMaster TRS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
