TARCES Computer User Support Specialist: Multiple Levels

Torch Technologies • Full-time • Patuxent River, MD, US • 2m ago

Torch Technologies

Thank you for your interest in employment with Torch Technologies. We are a 100% employee-owned, Certified Great Place To Work and named Best Places to Work in Huntsville/Madison County, headquartered in Huntsville, AL. Our team provides superior research, development, and engineering services to the Federal Government and Department of War. As one of the nation’s top 100 defense companies, the services we provide directly support the men and women who serve our country. Our corporate mission sums up the pride our employee-owners take in the work we do: “Lighting the Pathway of Freedom”. And, as a Certified Evergreen ESOP, we have made the commitment to grow and sustain our company for the next 100 years! Come grow with us!

Torch Technologies is seeking a TARCES Computer User Support Specialist to join our team supporting the Tactical and Remote Command, Control, Communications, Computers, Cyber, and Intelligence (C5I) Edge Systems (TARCES) that are part of commercial and militarized vehicles, small and large crafts, transit cases, mobile communications, fixed base stations, command centers, and intelligence systems. The TARCES contract is managed by Naval Air Warfare Center Aircraft Division (NAWCAD) Webster Outlying Field (WOLF).

As a TARCES Computer User Support Specialist your duties will include the following, but are not limited to:

Analyze, test, troubleshoot, and evaluate computer hardware and software systems
Install, configure, and support operating systems, electronic mail systems, and office productivity software
Provide technical support and resolve system-related issues to ensure operational efficiency
Monitor system performance and recommend improvements or updates as needed
Support users with hardware, software, and system functionality issues

Required Qualifications

U.S. Citizenship
Hiring at multiple levels:
Bachelor's degree in computer science, IT, or a related field
Or Associate degree in computer science, IT, or a related field with 4+ years of related experience
Or High School diploma with 6+ years of related experience
Active Secret/clearance is required

Schedule: M-F; 8-5

Work Location: Onsite, PAX River, Maryland

Travel: 0-10%

Relocation Assistance Available: Yes

Position Contingent Upon Award of Contract: No

Salary Range: $41,000-$145,000 (Hiring at multiple levels)

The salary range information is a general guideline only. Several factors can influence the salary for a position including but not limited to, Federal Government contract labor categories and contract wage rates, geographic location, business considerations, scope and responsibilities of the position, local or other applicable market conditions, and internal equity. Other factors include the candidate’s qualifications such as relevant prior work experience, specific skills and competencies, education/training, and certifications.

Benefits

Torch Technologies is proud to offer a stable and professional work environment, a competitive salary, and an excellent, comprehensive benefit package including: ESOP participation, 401(k) match and safe-harbor contribution, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, Health Saving Accounts and Health Reimbursement Accounts, EAP, education assistance, paid time off, and holidays. 

Applying To Torch Technologies

Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. Torch Technologies, Inc. participates in E-Verify.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Careers Link as a result of your disability. You can request reasonable accommodations by sending an email to [email protected]. Thank you for your interest in Torch Technologies.

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