Staffing Services Coordinator

Sayers • Vernon Hills, IL, US • 2d ago

Description

The Staffing Services Coordinator will report to the Director of Consulting Services, assist the Services Manager and work very closely with the recruiting team. The Staffing Services Coordinator is responsible for managing the candidate interview process, contributes to business development, operational improvements, create and maintain marketing collateral, and other strategic initiatives while maintaining accurate and compliant documentation and reporting. This role also serves as a key liaison between candidates, client stakeholders, and internal leadership, ensuring seamless operations and an exceptional consultant and client experience.

Consulting Services Team Administration

· Work closely with recruiters to launch candidate intake process and assist with follow up.

· Maintain internal database of applicants accurately and urgently.

· Schedule all screenings and client interviews.

· Once candidate is selected work closely with Services Manager to begin onboarding process.

Consultant Support

· Assist Services Manager in communication with consultants regarding time tracking, invoicing or payroll, and compliance requirements.

· Coordinate morale support of consultants ordering bereavement, baby, wedding gifts.

· Manage ServiceNow tickets for onboarding, access, equipment, and issue resolution.

· Develop and improve workflows, templates, and process documentation.

· Ensure all systems and records are updated with accurate off-boarding details.

· Ensure Fieldglass updated with offboarding details and maintain tracking of asset return.

Time Tracking and Reconciliation

· Oversee time tracking processes for consultants (W2, C2C, and 1099).

· Reconcile time submissions and follow up with consultants and managers for approvals.

· Identify process gaps and recommend improvements (e.g., W2 PTO tracking via Paylocity).

· Collaborate with internal accounting team to ensure accurate and timely payroll processing.

Business Development, Client Engagement and Marketing Support

· Participate in internal and client-facing meetings with leadership.

· Organize and host client events and networking sessions

· Assist in building relationships with client managers and identify new opportunities.

· Support sales initiatives through follow-ups and relationship nurturing.

· Facilitate Lunch and Learns with professional organizations such as PMP in order to build candidate database.

· Create marketing collateral for the Consulting Services Team from existing content.

Requirements

5+ years of experience in operations, staffing, recruiting coordination, or consultant management.
Must have extreme attention to detail and organizational skills, and be process and efficiency focused
Strong understanding of onboarding processes, compliance requirements, and contract management
Proficient in power point, some experience in marketing.
Experience with tools such as Salesforce, DocuSign, FieldGlass, ServiceNow, or similar systems.
Ability to manage multiple priorities in a fast-paced environment.
Strong communication and relationship management skills

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