Benefits Account Manager

Scott Insurance • Charlotte, NC • 1d ago

BENEFITS ACCOUNT MANAGER

With over 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid-market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee-owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 30 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates, and were recently named to Business Insurance's national Best Places to Work list. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia.

Our employee owners enjoy a strong, team-centric culture, excellent benefits and retirement programs. As an employee-owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out-of-the box thinking to deliver world-class service to our clients, primarily mid-market companies.

We’re currently looking for a Benefits Account Manager to join our team in Charlotte, NC. If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we would like to hear from you!

PRINCIPAL OBJECTIVES OF THE POSITION

As a Benefits Account Manager, you will service client accounts from beginning to end. This includes managing all open enrollment requirements, facilitating presentations, providing product and service information, and acting as an employee benefits subject matter expert.

You will also work closely with our production teams and collaborate cross-functionally to drive business outcomes.

This will be a hybrid position (3 days in-office per week + 2 days remote).

PRINCIPAL DUTIES & RESPONSIBILITIES

Spearhead the full-cycle renewal process for assigned clients, prepare proposals and conduct market research to support new and renewal business.
Provide superior customer service to group administrators – answering coverage questions and triaging claim issues.
Work closely with Scott’s accounting division to reconcile commission shortages/overages and communicate frequently with insurance carriers.
Document all renewal activities – including RFPs, proposals and emails - in Applied Epic and Zywave’s Brokerage Builder (agency management system).
Collaborate with production team members on client needs/requests.
Attend networking events/seminars to stay abreast of industry changes and participate in continuing education opportunities.
Perform other duties as assigned.

POSITION QUALIFICATIONS & REQUIREMENTS

BA/BS degree (preferred) or equivalent combination of education and work experience.
2+ years of benefits administration experience.
Active Life & Health license or the ability to obtain a license within 90 days of employment.
A proven ability to handle sensitive information and maintain a high level of confidentiality.
Strong communication/presentation skills and the ability to build relationships with internal and external stakeholders.
Superior organization skills and experience effectively prioritizing multiple tasks/requests.
Proficient with Microsoft Suite – including Excel.
CEBS designation preferred.
Experience with ZyWave suite/Brokerage Builder preferred.

Scott Insurance is an Equal Opportunity Employer

Related Jobs

Industrial and Data Center Practice Leader

S&ME • Full-time • Charlotte, NC, US • 1d ago

Manufacturing Management

Practice Leader - Industrial & Data Centers Location: Flexible within S&ME footprint Requisition Number: 2026-2690-03 S&ME is seeking a motivated and results-driven Practice Leader to help us expand into and...

1d ago

Apply

Restoration Crew Chief - $500 Sign On Bonus!! (NC)

ServiceMaster • Full-time • Matthews, NC, US • $22 - $25 / hour • 2d ago

Cleaning & Sanitation

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Signing bonus Training & development Vision insurance Wellness resources W...

2d ago

Apply

Restoration Construction Manager - NC

ServiceMaster • Full-time • Matthews, NC, US • $90k - $105k / year • 2d ago

Construction

Benefits: 401(k) 401(k) matching Company car Competitive salary Dental insurance Free uniforms Health insurance Paid time off Vision insurance Wellness resources Join the Leader in the Disaster Restoration industry as a...

2d ago

Apply

Construction Materials Project Manager

S&ME • Full-time • Charlotte, NC, US • 3d ago

Construction Project Management

Construction Materials Project Manager Requisition Number: 2026-1350-16 Are you a Project Manager seeking a challenging opportunity to grow your career with a firm committed to our employees and providing high-quality se...

3d ago

Apply

Carpenter Foreman

Garney • Charlotte, NC, US • 5d ago

Construction Installation & Maintenance Management

GARNEY CONSTRUCTION A Carpenter Foreman position in Charlotte, NC is available at Garney Construction. To be considered for this position you must have previous carpentry experience. As a carpenter foreman, you will coo...

5d ago

Apply

Carpenter

Garney • Charlotte, NC, US • 5d ago

Construction Installation & Maintenance

GARNEY CONSTRUCTION A Form Carpenter position is available in Charlotte, NC . This position is perfect for an experienced carpenter who takes pride in their work and strives for precision and efficiency. You will constru...

5d ago

Apply

Electrical Engineer II

Progressive AE • Charlotte, NC, USA • 1w ago

Engineering

Make an Impact Serve as a licensed engineer of record on assigned electrical projects. Apply your PE licensure to produce stamped designs, calculations, and technical specifications in Revit and AutoCAD, consistent with...

1w ago

Apply

Night Shift: Large Excavator Operator

Ames Construction • Full-time • Eastern - NC - Charlotte Airport, United States of America • 1w ago

Construction

Ames Construction has been building America for more than 60 years, and the people who work here are the reason we continue to succeed. We are a full-service, heavy civil and industrial contractor building critical infr...

1w ago

Apply

Night Shift: Heavy Equipment Utility Operator

Ames Construction • Part-time • Eastern - NC - Charlotte Airport, United States of America • 1w ago

Construction Transportation

1w ago

Apply

Restoration Technician - NC

ServiceMaster • Full-time • Matthews, NC, US • $18 - $21 / hour • 1w ago

Cleaning & Sanitation

Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources ⭐ Who we are: S...

1w ago

Apply