JOB DETAILS

Administrative/Authorization Specialist

Boston O&P • Full-time • Phoenix, AZ • 1w ago

OrthoPediatrics Specialty Brace: As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!

Our Vision: To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.

Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.

Position Description: Our Administrative Assistants are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Administrative Assistant will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.

Core Responsibilities:

Customer Service
Greeting patients
Checking patients in and out
Verify patient Insurance
Submit prior authorization, if needed
Collect all the information necessary to work with insurance claims and patient billing.
Understand Copays, Coinsurance, & Deductibles.
Multi-line phone coverage
Liaison for referring physicians/groups
Patient registration
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional

Administrative:

Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Ordering of devices through NetSuite software
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard processes
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance

Schedule Maintenance:

Review patient no shows daily: Call, document, and reschedule appointments
Schedule appointments for new appointments
Coordinate follow up appointments with physicians

Education/Experience: High School or Associate Degree; related experience and/or training.

Requirements:

Entry Level - experience in a healthcare environment a plus
Health Insurance experience highly preferred
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others

The above statement reflects the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.

Equal Opportunity Employer

Boston O&P is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Related Jobs

Operations Administrator

International Education Corporation • Phoenix, AZ, US • 1d ago

Administrative

Job Details Job Location : Arizona Phoenix UEI - Phoenix, AZ Salary Range : Undisclosed... more

1d ago

Apply

Administrative Enrollment Specialist

International Education Corporation • Phoenix, AZ, US • $18 - $23 / hour • 3w ago

Administrative

Job Details Job Location : Arizona Phoenix Sage - Phoenix, AZ Salary Range : $18.00 - $23.00 Hourly... more

3w ago

Apply

Receptionist

ServiceMaster • Full-time • Mesa, AZ, US • 1m ago

Administrative Office Assistant

Benefits: Training & development Position Overview Entry-level receptionist position available. Position assists the business owners, management team, and team members with various tasks including answerin... more

1m ago

Apply

Floor Care Technician

Pegasus Clean • Full-time • Phoenix, AZ, US • 19h ago

Overview About Us Pegasus leads the way in comprehensive cleaning and maintenance solutions. We leverage cutting-edge technology to create and maintain clean, healthy, and safe indoor environments for commercial, i... more

19h ago

Apply

Night Cleaner

Pegasus Clean • Full-time • Phoenix, AZ, US • 19h ago

Cleaning & Sanitation

19h ago

Apply

Director of Career Services

International Education Corporation • Mesa, AZ, US • $75k - $80k / year • 1d ago

Management

Job Details Job Location : Arizona Mesa UEI - Mesa, AZ Salary Range : $75,000.00 - $80,000.00 Salary/year... more

1d ago

Apply

Senior Admissions Professional

International Education Corporation • Phoenix, AZ, US • 1d ago

Job Details Job Location : Arizona Phoenix UEI - Phoenix, AZ Salary Range : Undisclosed... more

1d ago

Apply

Campus President

International Education Corporation • Phoenix, AZ, US • 2d ago

Job Details Job Location : Arizona Phoenix UEI - Phoenix, AZ Salary Range : Undisclosed... more

2d ago

Apply

Medical Assistant Instructor | Substitute | Day or Evening Classes

Pima Medical Institute • Part-time • MESA, Arizona, United States • 3d ago

Health Care Medical Assistant

Share your clinical knowledge and expertise with Medical Assistant Students! ESSENTIAL FUNCTIONS: Design and deliver individual lesson plans in one or more subjects using various teaching techniques appealin... more

3d ago

Apply

Nursing Assistant Instructor (RN) | Substitute | Day Classes

Pima Medical Institute • Part-time • MESA, Arizona, United States • 3d ago

Teaching and training is a rewarding experience at Pima Medical Institute! Share your knowledge and expertise with students preparing for their Nursing Assistant careers. ESSENTIAL FUNCTIONS Delivery of cla... more

3d ago

Apply