Who we are: Ketchum & Walton is a trusted manufacturers’ representative serving industry leaders in Noise Control, HVAC Equipment, and Indoor Air Quality. We help clients achieve greater efficiency and cost savings through innovative solutions in air filtration, architectural and interior noise control, HVAC systems, and vibration isolation.
We’re proud to partner with top-tier manufacturers who are committed to continuous improvement, cutting-edge research, and advancing technology. Our work environment reflects these values—creative, collaborative, and focused on solving complex problems for our clients.
At Ketchum & Walton, our core values are the foundation of everything we do. We’re a team that thinks strategically, works collectively, and strives to be a world-class organization. If you’re driven, innovative, and ready to make an impact, we’d love to hear from you.
What we need: Our ideal candidate is a technically curious, detail-oriented professional who enjoys solving complex problems and taking ownership of projects from start to finish. They are methodical and organized, communicate technical information clearly, and take pride in accuracy and high-quality execution. They work effectively independently while collaborating closely with customers, sales teams, engineers, manufacturers, and field partners. They bring an ownership mindset, strong follow-through, and a desire to continually deepen their technical expertise while improving processes and customer solutions.
Key Responsibilities
Technical & Sales Support
- Provide technical and application support to Sales Engineers, including estimating, project scoping, product selection, and engineered solutions.
- Review construction drawings and specifications and develop technical packages, submittals, shop drawings, and supporting documentation.
- Coordinate with manufacturers and engineering partners regarding technical requirements, availability, lead times, and product applications.
Project Management & Execution
- Manage projects from award through completion, coordinating procurement, production releases, material delivery, change orders, installation, and closeout.
- Coordinate internal teams, customers, manufacturers, and external labor partners to maintain schedules and project requirements.
- Conduct site visits, field measurements, equipment commissioning, and start-ups as needed.
- Ensure projects are completed accurately, invoiced promptly, and properly documented.
Quality, Safety & Customer Experience
- Ensure installations and project deliverables meet K&W quality and safety standards.
- Build strong customer relationships through responsive communication, technical expertise, and reliable follow-through.
- Identify and resolve technical or project challenges while proactively communicating risks and solutions.
Product & Process Development
- Maintain technical documentation, training resources, and manufacturer information for engineered equipment.
- Support the evaluation and onboarding of new products and manufacturer partners through research, training, factory visits, and technical review.
- Identify opportunities to improve products, processes, and customer solutions based on project experience and feedback.
Qualifications
- Bachelor’s degree in Mechanical Engineering or a related technical field preferred.
- 5+ years of experience in mechanical contracting, engineering, HVAC, vibration isolation, or mechanical equipment systems preferred.
- Strong ability to read and interpret construction drawings, specifications, and technical documentation.
- Understanding of mechanical systems, vibration control, seismic applications, building codes, and relevant industry standards.
- Proficiency with Bluebeam Revu or Adobe Acrobat and Microsoft Office; experience with construction/project management software preferred.
- Working knowledge of AutoCAD, Revit, Inventor, or SolidWorks is a plus.
- Strong organizational, communication, problem-solving, and project management skills.
- Ability to independently manage multiple projects, priorities, and deadlines.
Travel Requirements
- Travel is on an as-needed basis and may include project sites, K&W offices, and occasional overnight travel.
- Manufacturer factory visits may be required for training, inspections, or new product introductions.
Key Strengths:
- Technical Expertise: A strong understanding of the Construction Industry and the ability to provide informed recommendations and solutions.
- Excellent Communication Skills: Being able to communicate complex technical information clearly and persuasively.
- Customer-Centric Approach: A focus on understanding clients’ needs and offering tailored solutions to build trust and long-term relationships.
- Problem-Solving Abilities: The ability to assess client challenges and propose effective solutions. This demonstrates value and enhances client satisfaction.
- Time Management: Effective organization and time management skills help reps manage their schedules, follow-ups, and administrative tasks efficiently.
- Team-Oriented with Ownership Mentality: Works collaboratively while taking initiative and responsibility for outcomes.
Reports to: Director of Project Management and local Director of Sales
Status: Full-Time, onsite
Job Class: Exempt
We are proud to be
100% employee-owned (ESOP) and committed to investing in our people. Our team members enjoy an
extensive benefits package, including:
- Annual contribution into ESOP account
- 100% employer-paid healthcare premiums
- Biannual bonus opportunities
- Paid time off, holidays, and leaves
- 401(k) retirement plan
- And more!
Ketchum & Walton is an
Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business need—regardless of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected status under applicable law.
Please note: We are not engaging with recruiting agencies for this position and will not respond to agency inquiries.
