Overview
About Us
Pegasus leads the way in comprehensive cleaning and maintenance solutions. We leverage cutting-edge technology to create and maintain clean, healthy, and safe indoor environments for commercial, industrial, and manufacturing facilities.
Pegasus was named by Inc. Magazine as one of the "Fastest Growing Private Companies in America" and Los Angeles Business Journal as one of the "Best Places to Work".
General Responsibilities
Job Skills / Requirements
The Onsite Supervisor is responsible for overseeing OS1 janitorial and cleanroom operations for a designated client, ensuring profitability, cost control, and team development. This role emphasizes delivering outstanding customer service and building long-term client relationships. In cases of absenteeism, the Supervisor may be required to step in and perform staff duties as needed. The role includes managing all site staff, with regular site visits expected to ensure operational efficiency and staff performance.
We’re seeking someone with high integrity, a high sense of urgency, operational efficiency, a good team builder, and a good communicator.
- ONLY LOCAL CANDIDATES WILL BE CONSIDERED***
Schedule
- Monday to Friday
- 7 AM - 3:30 pm PST / Weekend Shift can vary depending on Operational Needs
Annual Salary
- up to $70,000 Depending on Experience
Specific Duties / Essential Functions
- Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.
- Represent the company in meetings with customers.
- Assist Manager with Conducting cleanroom and/or labs inspections to ensure employees are following procedures and client specific SOP.
- Supports in conducting audits for Good Documentation Process to ensure accurate completion of all logs as per client specifications.
- Performs routine building inspections through frequent walkthroughs.
- Identify TAG opportunities
- Recommend additional service opportunities to the manager.
- Work in concert with outside parties and other vendors to ensure customer expectations are met.
- Ensure proper safe cleaning practices are employed by staff in the performance of their duties.
- Monitor daily hours worked to remain within budget.
- Capable of operating and teaching subordinates how to safely operate and maintain all types of cleaning equipment.
- Adhere to company guidelines for employee relations, discipline, and termination procedures. Follow site protocols if any dictated by the customer.
- Ensure a safe working environment for the employees and follow all Safety guidelines and procedures.
- Respond to emergency situations in a timely and efficient manner.
- Resolve and follow up on all complaints/issues from customers, employees, or others.
- Conduct building inspections on an established basis with customers.
- Perform various administrative duties, including inspection reports and customer change orders, and payroll.
- Participate in daily, weekly, monthly, and annual planning processes as appropriate.
- Assist cleaning staff with completing duties when necessary.
- Conduct safety training sessions with employees and support the manager in ensuring completion of Company STEP training.
- Enforces and promotes company culture with our DNA and Pillars in mind to ensure we are providing services the Pegasus way.
- Manage inventory of cleaning equipment and notify Manager of repairs needed.
- Maintain adherence to company guidelines regarding employee relations, disciplinary actions, and termination procedures.
- Performs additional duties and responsibilities as required or requested.
Requirements
- High school diploma or GED required.
- Working experience in janitorial or facilities management preferred
- Minimum 2-5 years in a supervisory role required.
- Experience with the OS1 cleaning system preferred.
- Cleanroom experience is a plus.
- Proven track record of managing a team and ensuring operational efficiency.
- Must have a valid driver's license, a clean driving record, and reliable transportation.
- Must provide proof of U.S. Citizenship or U.S. Permanant Residency
- Must provide authorization to work and successfully pass E-Verify.
Skills & Abilities
- Strong leadership and team-building skills.
- Excellent communication skills, both written and verbal.
- Must be able to effectively communicate in English, both written and verbal, as this is a client-facing role.
- Strong customer service orientation and the ability to build long-term relationships with clients.
- High integrity and a strong sense of urgency.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in using cleaning equipment and teaching others its safe operation.
- Familiarity with budgeting and cost control.
- Strong problem-solving skills and the ability to respond to emergencies promptly.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with administrative duties such as reporting and payroll.
- Must always align with Pegasus DNA
Technology Proficiency
Candidates in supervisory and leadership roles must be comfortable using computers, laptops, tablets, smartphones, and various technology systems, including reporting and ticketing systems. Leaders are expected to be able to enter data, submit thorough reports, and adapt to new systems as needed. Familiarity with current tools is essential, along with the ability to quickly learn new technologies to ensure smooth workflow and efficiency in business operations.
Physical Demands
- Ability to stand, walk, and move around for extended periods.
- Capability to lift and carry up to 35 lbs.
- Ability to push a broom or mop; bend, reach, stand and walk for extended periods
- Repetitive use of hands, wrists, arms, and legs, including climbing stairs and ladders, kneeling, crawling, and squatting.
Certifications
- First Aid and CPR certification is a plus.
Work Environment
Comfortable working in various environmental conditions, including exposure to cleaning chemicals and equipment noise.
- ONLY LOCAL CANDIDATES WILL BE CONSIDERED***
Additional Information / Benefits
Benefits: Medical Insurance, Paid Sick Days, Paid Holidays, Pegasus Possibility Program
