Disaster Restoration Crew Chief

ServiceMaster • Full-time • Hartford, CT, US • 1m ago

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Are you hands-on, detail-oriented, and passionate about helping people in times of need? Do you thrive in fast-paced environments where every day is different? If so, we want YOU as our next Crew Chief in our Disaster Restoration team!

About Us:

At ServiceMaster TRS: Total Restoration Services, we’re more than just a restoration company—we’re a lifeline for those facing the aftermath of disaster. Specializing in water and fire damage restoration, we’re committed to restoring peace of mind for both residential and commercial clients. Our success is built on the dedication of our skilled professionals, who are passionate about delivering excellence and making a meaningful difference in the communities we serve.

What You'll Do:

Executing water extraction, fire damage cleanup, mold remediation, and pack-outs
- Use industry-approved techniques and equipment to restore damaged properties
- Carefully handle, and document affected contents for restoration or disposal
Setting up and maintaining drying and mitigation equipment
- Place and monitor air movers, dehumidifiers, and other drying tools
- Perform essential equipment maintenance and troubleshoot as needed
Documenting job progress with photos, moisture readings, and work logs
- Accurately record job details using software like Restore 365, MICA, or Encircle
- Ensure all reports are complete for insurance claims and project tracking
Communicating effectively with customers and team members
- Clearly explain the restoration process and address customer concerns
- Provide updates to supervisors on job status and any unexpected challenges
Ensuring job site safety and following industry standards
- Adhere to OSHA, IICRC, and EPA regulations to maintain a safe work environment
- Follow safety protocols for hazardous materials and confined spaces
Responding to emergency service calls as part of an on-call rotation
- Be available for urgent disaster response, including nights and weekends
- Assess job sites quickly and implement emergency mitigation strategies

What We’re Looking For:

Experience: At least 2+ years in disaster restoration (water, fire, or mold)
Certifications: IICRC WRT plus at least two of the following: FSRT, CPT, MRS, ASD, TCST, RRT
Skills: Problem-solving, time management, and strong communication
Tech Savvy: Comfortable using job tracking software like Restore 365, MICA, or Encircle
Flexibility: Willing to work on-call, weekends, and emergency hours when needed
Physical Fitness: Ability to lift up to 75 lbs, work on ladders, and handle physically demanding tasks
Compliance: Valid driver’s license, ability to pass a background check, drug test, and a respirator fit test

Ready to Apply?

If you’re ready to put your skills to work and continue making an impact in disaster restoration, apply now to join the ServiceMaster team. We look forward to welcoming you!

Apply today to become part of a team that’s dedicated to restoring more than just buildings. At ServiceMaster TRS, you’ll find a career that’s as rewarding as it is challenging.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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