Front Office Manager

Movement for Life • Full-time • Asheville East, NC • $18 - $21 / hour • 2w ago

Title: Front Office Manager

Location: East Asheville

Schedule: Weekdays, 40 hours/week, Full-Time or Weekdays, Part-Time, Less than 30 hours/week

Practice Setting: Private Outpatient Practice

Requirements: Graduation from high school or GED equivalent with specialized course work in general office practices. Covid vaccine is required(If you have a disability orreligious-based reason that needs accommodation, please let us know).

Compensation: $18-$21/hour plus benefits

About us:

Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, and North Carolina with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it.

Employee-Owned Company
Recipient of the American Physical Therapy Association's Jayne L. Snyder Private Practice of the Year Award

Also, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Job Summary:

Fast paced position with multiple moving parts that consistently overlap and include answering multiple phone lines to schedule patient appointments, greet patients upon entry to the clinic, schedule and check in new patients as well as access multiple platforms that aid in the check in process, run reports that assist in schedule management to ensure each providers schedule meets expectations, and monitor fax/email consistently and complete corresponding tasks within received communication. Manage other front office staff members if applicable in the clinic as well as handle authorization submission and management, communicate with the billing department regarding needed missing information, order office supplies and assist the clinic director and management with miscellaneous tasks and projects.

Tasks:

Answer multiple phone lines to schedule patient appointments
Greet patients upon entry to the clinic
Distribute/explain/review all new patient information
Manage scheduling of staff and ensure staff completes tasks
Process incoming and outgoing mail, email and faxes
Process and forward billing documents to the billing department
Obtain necessary authorizations and verify insurance
Obtain and monitor patient referrals and visits
Responsible for maintaining optimal patient flow
Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM
Maintain filing of various documents such as billing records and charts
Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
Assist directors and management with miscellaneous tasks and projects
Maintain HIPAA compliance at all times
Responsible for maintaining and ordering the necessary office supplies for clinic
Run reports to assist in schedule management and billing/documentation compliance pertaining to authorization and payment
Be able to lift 25-50 pounds
Additional tasks as may be required from time to time

Benefits (full-time):

Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled.
Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled.
401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices.
Healthcare: Medical, dental, and vision plans are offered to eligible full-time employees. We cover $325/month of the cost. All eligible employees are enrolled in an employer-paid life insurance policy as well.
Paid Time OffWe offer 3 weeks or 15 days/year for the first 2 years of employment, 4 weeks or 20 days/year when beginning your third year, 5 weeks or 25 days/year after 10 years of employment. All PTO accrues per pay period to equal these amounts annually. Additionally, we offer selected paid holidays.

The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

movementforlife.com

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