Service Manager

Alterman Group • Full-time • Live Oak, Texas, United States • 1m ago

Overview:

The Service Manager manages and assists in all evolutions of assigned project types across all Alterman’s operational departments. Conduct will always be ethical and professional to ensure maximum total company profitability, as well as achieving exceptional overall group performance and maximum customer satisfaction.

Essential Functions:

1. Project/Service Management: 60%

Manages smaller to mid-size projects or multiple customer accounts in accordance with Alterman procedures and policies. Management responsibilities include, but are not limited to:
- Project set-up responsibility
- Budgeting and Job Cost Entry for (material - labor - subcontracts - DJE)
- Scheduling (construction - material - labor - cash)
- Schedule of values (billing - cash flow)
- Monitoring and preparing dispute/claim avoidance
- Contract interpretation
- Project meeting attendance
Maintains a proactive approach to project planning to maximize profit and performance.
In coordination with the Purchasing department, project material budgets, and company policies, timely procures and coordinates delivery of appropriate materials to the project site.
Works closely with Project Managers and Superintendents to pre-plan and schedule resources required for assigned project types.
Maintains effective communications with appropriate Alterman personnel, keeping them informed of all aspects relevant to the duties to which they have been assigned.

2. Ensures long term customer/account satisfaction and grow revenue and opportunities with assigned accounts. 30%

3. Performs additional tasks as assigned by the Director of Service. 10%

Eduction and Experience:

Inside Wireman Apprenticeship completion or equivalent.
Associate's Degree in Business Management, Construction Management or Construction Engineering.
2 years’ experience in field supervisory position required.
10 years minimum of electrical field experience required.

Skills/Abilitties:

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Proficient with Microsoft Office Suite, or other related software.
Able to remain up to date on technical knowledge.

Work Environment:

Office environment with frequent travel to job sites required.
Outdoor work environment with exposure to dust, humidity, heat, and cold.
Frequent exposure to stressful situations.
Routine overtime required.

Physical Demands:

Frequent driving to and from job sites and customer offices required.
Must be able to meet with customers, other departments within the company, and job site employees.
Must be able to frequently walk job sites.
Must be able to walk on uneven ground.
Must be able to be around moving equipment and/or machinery.
Must be able to sit, stand, bend over, climb, crouch/stoop, and kneel.
Repetitive use of feet and hands, including grasping and fine finger dexterity required.
Use of head and neck in a static position required.
Must be able to occasionally lift 21-50 pounds at times with or without assistance.

Related Jobs

Data Analyst 2

Alterman Group • Full-time • Live Oak, Texas, United States • 1d ago

Science

Overview: The Data Analyst makes sense of past and present data for end consumers. The Data Analyst curates and deploys reporting and business intelligence solutions to empower data consumers with actionable insights. Es...

1d ago

Apply

Project Manager I

Smith Seckman Reid, Inc. • Full-time • San Antonio, TX, US • 2d ago

Construction Project Management

At SSR, we’re more than a leading engineering design, consulting, and planning firm—we’re a team of owners committed to solving complex projects and delivering innovative solutions for facility and infrastructure challen...

2d ago

Apply

Project Engineer - Civil: San Antonio

Matrix Design Group • San Antonio, TX • $65k - $85k / year • 3d ago

Engineering

Matrix has been named a Zweig Group 2026 Best Firm to Work For! About Matrix: Matrix Design Group, Inc., an employee-owned planning, engineering and environmental consulting firm is actively seeking Project Engineer in o...

3d ago

Apply

Civil Engineer (Senior Project Manager)

Matrix Design Group • San Antonio, TX • $110k - $120k / year • 3d ago

Engineering

Matrix has been named a Zweig Group 2026! About Matrix: Matrix Design Group, Inc., an employee-owned planning, engineering and environmental consulting firm is actively seeking a Senior Project Manager in our San Anto...

3d ago

Apply

Civil Engineer (Project Manager)

Matrix Design Group • San Antonio, TX • $90k / year • 3d ago

Engineering

3d ago

Apply

Senior Infrastructure Engineer

Alterman Group • Full-time • Live Oak, Texas, United States • 4d ago

Engineering

Overview: The Senior Infrastructure Engineer is a key technical leader responsible for the design, implementation, and optimization of Alterman's core technology infrastructure, with a primary emphasis on the enterprise...

4d ago

Apply

Estimator I

Alterman Group • Full-time • Live Oak, Texas, United States • 1w ago

Construction

Alterman is seeking an Estimator I to join the Industrial Water/Wastewater team in San Antonio, TX Overview: The Level I Estimator develops and prepares cost estimates of materials for various electrical projects. Essent...

1w ago

Apply

Project Designer in Training

Alterman Group • Full-time • Live Oak, Texas, United States • 1w ago

Designer

Alterman is seeking Project Designers in Training to join our team in San Antonio, TX. Overview: The Project Designer in Training (PDIT) is an entry-level, developmental role designed to build the technical foundation...

1w ago

Apply

Corporate Safety Training Coordinator

Alterman Group • Full-time • Live Oak, Texas, United States • 1w ago

Human Resources (HR)

Overview: The Safety Training Coordinator will be responsible for planning, developing, delivering, and overseeing safety training programs to ensure compliance with regulatory standards, company policies, and the enhanc...

1w ago

Apply

Medical Assistant Instructor (Part-time)

Pima Medical Institute • Part-time • SAN ANTONIO, Texas, United States • 1w ago

Health Care Medical Assistant

Medical Assistant Instructor – Part-Time Location: Pima Medical Institute - San Antonio Campus | On-Site Position Type: Part-Time 20 hours| Evening Shift Compensation: $20.80 – $24.92 per hour Pima Medical Institute is s...

1w ago

Apply