Store Manager 3

Commercial Tire • Spokane, WA • $100k - $130k / year • 5d ago

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success and we believe in investing in the people who help us get there.

Employees are eligible for

Comprehensive medical, dental, vision, AD&D and life insurance.
Employee Stock Ownership Plan (ESOP).
401(k) and retirement plans.
Paid time off (PTO).
Paid holidays.

STORE MANAGER 3 OVERVIEW

Manages all aspects of a store according to prescribed policies and procedures, and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers. This position is responsible for safely achieving the corporate mission at the store level.

JOB RESPONSIBILITIES

Responsible for providing customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs.
Leads the team and participates as a team player in all phases of the organization and expects the same from store employees.
Maintains the highest levels of customer service and satisfaction.
Successfully communicates the importance of customer service to all employees and ensures timely resolution of customer complaints.
Champions safe work practices and Commercial Tire’s safety guidelines and standards.
Performs all work expected of the location or ensures that all work expected of the location is completed.
Ensures equipment and inventory are used to achieve the maximum return on investment.
Ensures maintenance, appearance and condition of the store complies with security, safety, and environmental codes and city ordinances.
Provides adequate staffing based on store volume. Recruits, hires, trains and supervises qualified personnel; assigns work schedules; resolves employee grievances; disciplines; conducts annual performance reviews and career development.
Coordinates and conducts product training; ensures the success of on-the-job training programs; and attends and participates in management training workshops.
Identifies and maximizes new sales opportunities within the existing customer/equipment asset base
Operates and maintains company vehicles to CT standards
Assists with store audits to ensure compliance
Knowledgeable in all facets of a store environment
Other duties as assigned

ACCOUNTABILTIES AND PERFORMANCE MEASURES

Achieves annual sales, gross and net profit objectives budgeted for the store.
Achieves annual audit scores objectives for operations and safety audits.
Conducts annual performance reviews and supports career development training and planning for employees.
Recruits, hires, trains, and supervises qualified personnel.

QUALIFICATIONS – preferred

Associates or bachelor’s degree in Business
3+ years of relate business experience
4 years management experience in a “like” industry.
Valid Driver’s License and Insurable Driving Record (Required)

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