Project Manager

ServiceMaster • Full-time • Chattanooga, TN, US • 2m ago

Position Overview

Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations.

You may assist the Estimator or will be responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. Must have basic construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. You will make a difference here. From helping clients solve the needs they have, helping our company grow and prosper.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Completes assigned jobs according to company processes, maintains quality control within the budget of each job
May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
Maintains records of personnel and resources used on projects and communicates all billable events to others.
May be responsible for creation of estimates in applicable software
Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
Document / review loss with clear and descriptive job photos and upload into operating system/software
May write mitigation and reconstruction estimates using Xactimate
Communicates conversations and key information on the job using the notes feature in required software
Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
Explains drying process and next steps to resolution in person to customers using printed materials as a guide
Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
May train new technicians or key operational team members

Job Requirements

High school graduate or equivalent, college degree preferred.
Strong knowledge of insurance restoration and or construction industry
Valid Driver's License and satisfactory driving record
Able to work independently or work with/lead a team
Exhibit professionalism, maturity, and the willingness to serve the customer
Experience managing teams of 2 or more
Experience with entering data using a tablet or mobile phone
Strong verbal and written and communication skills
Strong problem solving and customer service skills
Must be able to prioritize activities and meet deadlines
Working on-call schedule is required
Certifications preferred:
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Related Jobs

Construction Materials Testing (CMT) Project Manager

S&ME • Full-time • Chattanooga, TN, US • 2w ago

Construction Project Management

Construction Materials Testing (CMT) Project Manager Requisition Number: 2026-1810-13 Are you a Project Manager seeking a challenging opportunity to grow your career with a firm committed to our employees and providing h...

2w ago

Apply

Senior Natural Resources Project Manager

S&ME • Full-time • Chattanooga, TN, US • 1m ago

Construction Project Management

Senior Natural Resources Project Manager Requisition Number: 2026-1470-13 S&ME seeks a motivated and passionate Senior Project Manager to join our Natural Resources team in one of our Region 3 offices (Nashville, Cha...

1m ago

Apply

Construction Materials Field Supervisor

S&ME • Full-time • Chattanooga, TN, US • 1m ago

Construction Management Supervisor

Construction Materials Field Supervisor Requisition Number: 2026-1810-11 S&ME is seeking a dedicated and enthusiastic experienced leader with a background in Construction Materials Testing as a Field Supervisor to be...

1m ago

Apply

Water/Fire Restoration Technician

ServiceMaster • Full-time • Chattanooga, TN, US • 4m ago

Construction

Position Overview A successful Water and/or Fire Restoration Technician monitors, inspects and completes tasks for restoration jobs to ensure completion of drying, demolition, pack-out of contents and various fire restor...

4m ago

Apply

Water/Fire Mitigation Technician

ServiceMaster • Full-time • Chattanooga, TN, US • $14 - $20 / hour • 10m ago

Construction

Benefits: 401(k) Dental insurance Health insurance Position Overview Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepar...

10m ago

Apply

Warehouse Equipment & Facilities Technician

ServiceMaster • Full-time • Chattanooga, TN, US • 4d ago

Loading & Stocking Warehouse

Benefits: Holiday Pay Long Term and Short Term Disability Life Insurance Health insurance Paid time off Vision insurance Dental insurance Job Summary ServiceMaster Restore is looking for a dedicated Warehouse, Equipment,...

4d ago

Apply

Field Geologist

S&ME • Full-time • Chattanooga, TN, US • 2w ago

Science

Field Geologist Requisition Number: 2026-1810-14 Are you a Geologist seeking a challenging opportunity with a firm committed to our employees and providing excellence to our clients? S&ME is looking for an eager and...

2w ago

Apply

Practice Leader – Electrical Transmission & Distribution

S&ME • Full-time • Chattanooga, TN, US • 2w ago

Engineering Loading & Stocking Management

Practice Leader - Electrical Transmission & Distribution Location: Flexible within S&ME footprint Requisition Number: 2026-2690-04 S&ME is seeking a motivated and results-driven Practice Leader to help us exp...

2w ago

Apply

Senior Client Developer

S&ME • Full-time • Chattanooga, TN, US • 1m ago

Senior Client Developer Requisition Number: 2026-2703-01 Are you an experienced client developer with a passion and proven track record for business development and the drive to support the ongoing success of S&ME's...

1m ago

Apply

Construction Materials Engineering Technician

S&ME • Full-time • Chattanooga, TN, US • 2m ago

Engineering

Construction Materials Engineering Technician Requisition Number: 2026-1810-10 S&ME is looking for an eager and hard-working full-time Construction Materials Engineering Technician to join our Construction Services t...

2m ago

Apply