ABOUT LANDSCAPE STRUCTURES
Landscape Structures Inc. has been the leading
manufacturer of commercial playground equipment in the world for over 50 years.
Our employee-owned company designs community and school playgrounds that
encourage kids of all ages and abilities to learn persistence, leadership,
competition, bravery, support and empathy through play. Landscape Structures
pushes the limits—of design, inclusion, play—to help kids realize there is no
limit to what they can do today and in the future. For a better tomorrow, we play
today.
OUR VALUES
- Innovation
- Commitment & Passion
- Integrity
- Team & Relationships
POSITION SUMMARY
The Process Improvement Coordinator helps the organization manage daily operational/production challenges and focuses on enhance our overall system and process efficiency. This role will focus on escalating and following up on non-conformance reports (NCRs), auditing processes, and working closely with area leaders to identify and address operational challenges. This role is instrumental in driving system-wide improvements by collaborating across teams, developing action plans, and ensuring quality and compliance standards are met.
Duties and Responsibilities
- NCR Management: Escalate and follow up on the NCR process, ensuring actions are taken promptly and documented accurately.
- Data Validation: Validate data in D365 and ensure lists are up-to-date, closing out tasks with correct codes.
- Trend Analysis: Identify trends and recurring issues, collaborating with teams to develop control plans and action steps to improve system performance.
- Team Collaboration: Work with area leaders to understand team challenges and provide training or coaching as needed.
- Process Auditing: Audit processes to ensure team comprehension and the quality of actions taken, providing feedback and improvement recommendations.
- Daily Operation Tasks: Assist in managing daily tasks to help identify system inefficiencies, allowing the team to focus on strategic system improvements.
- Documentation and Training: Own close codes, maintain standard work documentation, and train new employees on processes.
- Continuous Improvement: Collaborate with Planning and Continuous Improvement teams to enhance system processes and drive efficiency.
Attributes
- Action Orientated: Takes pride in their work; pursues work with energy, drive, and a need to finish; enjoys seeing work completed; is action oriented and full of energy for the things they see as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Directing Others & Job Planning: Is good at establishing clear directions; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator; Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; anticipates and adjusts for problems and roadblocks; measures performance against goals; gets proper work completed; escalated when needed; assigns tasks with fairness and efficiency in mind.
- Problem Solving: Uses lean or problem-solving tools (including LSI tools) to solve difficult problems; knows which resources to use and when; can see hidden problems; looks beyond the obvious and doesn't stop at the first answers.
- Planning and Priority Setting: Spends their time and the time of others on what’s important; develops schedules and task/people assignments; eliminates roadblocks; understands how decisions impact up and down stream customers and organizational goals; accurately scopes out length and difficulty of tasks and projects; measures performance against goals; identifies, understands, and act upon department trends; evaluates results.
- Delegating: Delegates both routine tasks and decisions appropriately and when needed; may delegates tasks to team members but is ultimately responsible for the output; ensures time and resources are in place, giving team members time to complete tasks; equitably and fairly assigns tasks among team members.
Qualifications
- Experience working in a manufacturing or production environment is required.
- Strong technical acumen with the ability to identify and address process inefficiencies.
- Excellent communication skills with the ability to engage effectively across all levels of the organization.
- Highly organized with a keen eye for detail and the ability to manage multiple tasks simultaneously.
- Self-starter with a proactive approach to problem-solving and process management.
- Familiarity with D365 or similar ERP systems preferred.
The target hourly range is $26-30/hr depending upon qualifications and experience. Expanded pay ranges may be available for growth and advancement opportunities. In addition to hourly pay, the compensation package also includes eligibility for profit-sharing and monthly bonus opportunity. Additionally, for eligible full-time employees, we offer a competitive benefits package including medical, dental, vision, life, and disability benefits; paid time off and paid holidays; 401(k) retirement plan and employee stock ownership plan.
Landscape Structure is an Equal Opportunity Employer
