Intake Coordinator - Property Restoration

ServiceMaster • Full-time • Salem, OR, US • $22 - $24 / hour • 1m ago

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Parental leave
Training & development
Vision insurance

Who We Are
At ServiceMaster Restore, we don’t just fix properties — we restore peace of mind. As a leading restoration company, we partner with communities to bounce back stronger from water, fire, and other property damage. Every day, we bring calm, clarity, and care to people facing some of their toughest moments.

Why This Role Matters
Imagine being the first friendly voice someone hears after a disaster — the person who sets everything in motion to help them rebuild their lives. As our Intake Coordinator, you’re the essential bridge between our customers’ urgent needs and our expert restoration teams. Your precision, empathy, and tech-savvy skills will spark the journey from crisis to recovery.

What the Role Looks Like

In office only; Monday-Friday, 8:30AM-5PM (full time)
Accurately and efficiently input detailed job information from homeowners, businesses, and insurance partners into the company’s job file management software, ensuring all data is complete and up to date.
Gather and verify all vital job details, including loss specifics, contacts, insurance data, and scope indicators.
Set up new projects flawlessly across various systems, ensuring a smooth start to every restoration.
Collaborate closely with Project Managers and field supervisors to keep projects moving seamlessly within initial set up.
Serve as a trusted point of contact for clients, insurers, and internal teams during the critical intake phase.
Maintain organized, up-to-date digital job files and documentation.
Identify and escalate potential intake issues early to avoid delays.

What You Bring to the Team

Comfort and confidence working with multiple software systems and digital tools.
A warm, approachable personality that puts people at ease.
Sharp attention to detail and a passion for accuracy.
Clear, confident communication skills.
Ability to juggle multiple tasks in a fast-paced environment without missing a beat.
Dependability and a team-first mindset.

Qualifications

High school diploma or equivalent.
Experience using software for intake, dispatch, or project coordination preferred.
Strong organizational skills and a keen eye for detail.

Work Environment

Office-based role with extended computer use.
Frequent collaboration with Project Managers, field teams, clients, and insurance partners.

Benefits & Perks:

Competitive starting wage- $22-24/hr depending on experience.
Medical and Dental Insurance.
401(k) Retirement Plan with 3% employer contribution.
9 paid holidays + PTO.
Training provided.

Ready to Make a Difference?
If you’re someone who thrives on helping others, loves working with technology, and wants to be part of a mission-driven company, this is your chance to shine. Apply now and help us restore peace of mind, one job at a time!

Submit your application today for consideration!

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Related Jobs

Shop Supervisor

ServiceMaster • Full-time • Salem, OR, US • $23 - $25 / hour • 3d ago

Management Supervisor

Benefits: 401(k) 401(k) matching Free uniforms Health insurance Paid time off Parental leave Training & development Vision insurance Shop Supervisor – Fleet, Equipment & Inventory | ServiceMaster Restore – Oper...

3d ago

Apply

Bakery Clerk

WinCo Foods • Albany, OR, US • 5d ago

Retail

About Us Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our cust...

5d ago

Apply

Lead Clerk

WinCo Foods • Mcminnville, OR, US • 6d ago

Retail

6d ago

Apply

Commercial Sales Account Representative

ServiceMaster • Full-time • Salem, OR, US • $60k / year • 1m ago

Sales

Benefits: 401(k) 401(k) matching Dental insurance Free uniforms Health insurance Paid time off Vision insurance Who we are – ServiceMaster Restore ServiceMaster Restore is a top-performing restoration company serving...

1m ago

Apply

Crew Chief - Water Mitigation - EXPEREINCE REQUIRED

ServiceMaster • Full-time • Salem, OR, US • $22 - $24 / hour • 1m ago

Benefits: 401(k) 401(k) matching Free uniforms Health insurance Paid time off Parental leave Training & development Vision insurance Are you an experienced Water Mitigation Technician or Mitigation Crew Chief looking...

1m ago

Apply

Property Damage Technician

ServiceMaster • Full-time • Salem, OR, US • $19 - $23 / hour • 3m ago

Construction

Benefits: 401(k) Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance 🌟 Now Hiring: Restoration Technician – Join Our Gr...

3m ago

Apply

Project Manager

ServiceMaster • Full-time • Salem, OR, US • $6.50k - $8.50k / month • 3m ago

Construction Project Management

Benefits: 401(k) Bonus based on performance Company car Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you a strong sales cl...

3m ago

Apply

Mortgage Loan Originator

USA Mortgage • Albany, OR, US • 3m ago

Banking

Description Who We Are At DAS Acquisition Company, LLC. (USA Mortgage), our mission is the unrelenting pursuit of perfection. We pride ourselves on the superior level of service that our status as a mortgage lender enabl...

3m ago

Apply

Painter / Drywaller

ServiceMaster • Full-time • Salem, OR, US • $20 - $25 / hour • 3m ago

Construction Painter

Benefits 401(k) 401(k) matching Dental insurance Free uniforms Health insurance Paid time off Vision insurance Who we are + what we do - ServiceMaster Restore At ServiceMaster Restore, we help homeowners and businesses r...

3m ago

Apply

Restoration Technician

ServiceMaster • Full-time • Salem, OR, US • $17 - $19 / hour • 3m ago

Cleaning & Sanitation

Benefits: 401(k) 401(k) matching Free uniforms Health insurance Paid time off Parental leave Training & development Vision insurance Opportunity for advancement Who We Are – ServiceMaster Restore Do you enjoy helping...

3m ago

Apply