Mitigation / Restoration Supervisor

ServiceMaster • Full-time • Baton Rouge, LA, US • $19 - $23 / hour • 6m ago

Benefits:

Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance

Position Summary:

The Mitigation/Restoration Supervisor at ServiceMaster Restoration is responsible for overseeing and coordinating all mitigation work related to water, fire, storm, and mold damage. This position ensures that all projects are completed efficiently, safely, and according to ServiceMaster’s quality standards and industry best practices. The Mitigation Supervisor manages field technicians, ensures proper documentation and customer communication, and supports the company’s mission to deliver exceptional property restoration services.

Key Responsibilities:

Supervise and lead mitigation crews through all phases of mitigation response and restoration projects.
Evaluate project scope and develop detailed work plans for mitigation services.
Perform on-site inspections, moisture mapping, monitoring, and documentation using ServiceMaster’s operational processes and software.
Ensure all work complies with IICRC standards and applicable safety regulations.
Coordinate with Project Managers, Estimators, and administrative teams to ensure accurate job costing, documentation, and billing.
Train, mentor, and evaluate field technicians to maintain high performance and adherence to company procedures.
Maintain proper use and maintenance of equipment, vehicles, and PPE.
Communicate effectively with customers, adjusters, and insurance representatives, ensuring excellent customer service and timely project updates.
Oversee daily job assignments, crew scheduling, and on-call rotation participation.
Conduct final walkthroughs to confirm completion and customer satisfaction.

Qualifications & Requirements:

High school diploma or equivalent (associate or bachelor’s degree preferred).
Minimum of 3–5 years of experience in water/fire mitigation or property restoration.
IICRC certifications highly preferred (WRT, ASD, FSRT, AMRT, etc.).
Strong leadership, communication, and organizational skills.
Ability to manage multiple projects simultaneously under time-sensitive conditions.
Proficiency with restoration documentation software (e.g., DASH, Encircle, Xactimate, or similar).
Valid driver’s license with a clean driving record.
Physical ability to lift 50+ lbs and work in various environmental conditions.
Availability for on-call, after-hours, and weekend emergency response work.

Key Competencies:

Leadership & Team Management
Customer Focus
Problem Solving & Decision Making
Safety Awareness
Technical Knowledge (Drying, Mold, Fire Mitigation)
Accountability & Dependability

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Related Jobs

Operations Manager

ServiceMaster • Full-time • Baton Rouge, LA, US • 7m ago

Management

Benefits: Company car Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance The Operations Manager will be directly responsible for daily janitorial operatio...

7m ago

Apply

Process Engineer IV

ReCon Management Services • Baton Rouge, LA, US • 3w ago

Engineering

Description Summary of Description: Develop and oversee the engineering and design efforts for the development of engineering drawings/packages for all phases of a project from the feasibility study to construction. Dut...

3w ago

Apply

Records Analyst

Access Sciences Corporation • Full-time • Baton Rouge, LA, US • 4w ago

Analyst

Access Sciences Corporation is an employee-owned, nationwide professional services firm specializing in information management and technology consulting. At Access Sciences, we are committed to delivering quality and exc...

4w ago

Apply

Structural Design Specialist III

ReCon Management Services • Baton Rouge, LA, US • 2m ago

Description Summary Description: Responsible for the development of specific discipline (mechanical, piping, electrical, instrumentation, civil or structural) design packages for the installation of complex industrial pr...

2m ago

Apply

Civil Engineer IV

ReCon Management Services • Baton Rouge, LA, US • 2m ago

Engineering

Description Summary of Description: Technical supervision of design and drafting. Design, implementation and enforcement of company standards and policies. Management of personnel. Duties: Prepare man hour budget and rev...

2m ago

Apply

Mechanical Engineer IV

ReCon Management Services • Baton Rouge, LA, US • 2m ago

Engineering

2m ago

Apply

Janitorial Area Manager

ServiceMaster • Full-time • Baton Rouge, LA, US • 3m ago

Cleaning & Sanitation Janitorial

Benefits: Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Vision insurance Job DescriptionJanitorial Manager - Metairie (Cleaning Services) Metairie, LA, United States...

3m ago

Apply

Water Restoration Technician

ServiceMaster • Full-time • Baton Rouge, LA, US • $15 - $25 / hour • 4m ago

Construction

Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Training & development Vision insurance Position Overview Monitors, inspects an...

4m ago

Apply

Fire - Water Restoration Project Manager

ServiceMaster • Full-time • Baton Rouge, LA, US • 4m ago

Construction Project Management

Benefits: Company car Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Position Overview Project Managers lead our production activities in...

4m ago

Apply

Records Technician/Document Imaging Operator

Access Sciences Corporation • Full-time • Baton Rouge, LA, US • 4m ago

Manufacturing

Access Sciences Corporation is an employee-owned, nationwide professional services firm specializing in information management and technology consulting . Position Title: Records Technician/Document Imaging Operator Posi...

4m ago

Apply