Project Manager

ServiceMaster • Full-time • Granger, IN, US • 10m ago

ServiceMaster Fire & Water Restoration by 24/7 is now hiring a Project Manager. Project Managers lead our production activities in the field, making decisions that impact the success of the assignment. They perform a variety of tasks, monitors and inspects tasks for commercial and residential restoration jobs to ensure completion of drying, demolition and various restoration activities, prepares/reviews documentation to include notes, photos and documents according to company policies and procedures, explains processes used to complete active jobs and next steps to resolution in person to customers, supervise techs assigned to the job. You will need not only your excellent technical skills, you must have the necessary Customer Service skills that are necessary to work through difficult situations.

You may assist the Estimator or will be responsible for creating estimates in Xactimate utilizing the program guidelines and IICRC standards. Must have basic construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. You will make a difference here. From helping clients solve the needs they have, helping our company grow and prosper.

Job Responsibilities

Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Completes assigned jobs according to company processes, maintains quality control within the budget of each job
May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
Maintains records of personnel and resources used on projects and communicates all billable events to others.
May be responsible for creation of estimates in applicable software
Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
Document / review loss with clear and descriptive job photos and upload into operating system/software
May write mitigation and reconstruction estimates using Xactimate
Communicates conversations and key information on the job using the notes feature in required software
Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
Explains drying process and next steps to resolution in person to customers using printed materials as a guide
Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
May perform quality assurance inspections after completion and obtain customer signatures for approval, and request payments when necessary.
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
May train new technicians or key operational team members

Job Requirements

High school graduate or equivalent, college degree preferred.
Strong knowledge of insurance restoration and or construction industry
Valid Driver's License and satisfactory driving record
Able to work independently or work with/lead a team
Exhibit professionalism, maturity, and the willingness to serve the customer
Experience managing teams of 2 or more
Experience with entering data using a tablet or mobile phone
Strong verbal and written and communication skills
Strong problem solving and customer service skills
Must be able to prioritize activities and meet deadlines
Working on-call schedule is required
Certifications preferred:
- ASD – Applied Structural Drying Technician
- FSRT – Fire & Smoke Restoration Technician
- OCT – Odor Control Technician
- WRT – Water Damage Restoration Technician

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others and receive and act on detailed information given.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

Related Jobs

Entry Level Technician

ServiceMaster • Full-time • Granger, IN, US • 3m ago

Construction

Benefits: Free uniforms Opportunity for advancement Paid time off Training & development Position Overview Provides emergency restoration and disaster recovery services to customers following assigned w...

3m ago

Apply

Skilled Carpenter General Construction

ServiceMaster • Full-time • Granger, IN, US • 10m ago

Construction Installation & Maintenance

Job Description Demonstrate to all customers and fellow employees a sincere concern and interest in each customer and in the service provided to each customer. Maintain a positive professional attitude with custo...

10m ago

Apply

Disaster Restoration Technician

ServiceMaster • Full-time • South Bend, IN, US • 10m ago

Construction

Position Overview Monitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, pho...

10m ago

Apply

Foreman / NIPSCO

Davey Tree • South Bend, IN, US • 1w ago

Management Agriculture & Forestry

Additional Locations: Angola, IN Primary Locations: IN, South Bend, 3605 Gagnon St, 46628 Requisition ID: 203286 Position Overview Davey Utility Line Clearance, a division of The Davey Tre...

1w ago

Apply

Water Resources Project Engineer III/IV

Lochmueller Group • South Bend IN • 2w ago

Engineering

We are looking for a talented Civil Engineering professional to join our dynamic and growing Water Resources team. The ideal candidate for this role will be a Professional Engineer with extensive experience working on...

2w ago

Apply

Water Resources Project Engineer

Lochmueller Group • South Bend IN • 2w ago

Engineering

We are looking for a talented and experienced Civil Engineering professional to join our Water Resources team. The ideal candidate for this role will be a Professional Engineer with experience working on wastewa...

2w ago

Apply

Senior Roadway Engineer

Lochmueller Group • South Bend IN • 2w ago

Engineering

Lochmueller Group is seeking an experienced Senior Civil Engineer to join our Roadway/Highway Design team. We are looking for a technical expert who is passionate about roadway/highway design engineering, enhancing the...

2w ago

Apply

Water Resources Department Manager

Lochmueller Group • South Bend IN • 2w ago

Engineering

We are looking for an experienced Water Resources Engineer to lead our team in Northern Indiana. This position could be based in any of our Northern Indiana locations. (South Bend, Mishawaka, Fort Wayne, and soon to be...

2w ago

Apply

Construction Project Engineer / Supervisor

Lochmueller Group • Mishawaka IN • 2w ago

Engineering Management Supervisor

Lochmueller Group is seeking an experienced Construction Project Supervisorto join our team in South Bend, Indiana. This is an excellent opportunity to join a growing firm that is involved in a wide variety of street, r...

2w ago

Apply

Foreman I La Porte, IN

Davey Tree • South Bend, IN, US • 1m ago

Management

Additional Locations: La Porte, IN Primary Locations: IN, South Bend, 3605 Gagnon St, 46628 Requisition ID: 202225 Position Overview Davey Utility Line Clearance, a division of The Davey T...

1m ago

Apply