We are currently hiring an experienced Customer Service/Inside Sales Representative for our Albany, NY location. This position services customers with information, product exchanges or repairs in a timely, helpful friendly manner.
Job Responsibilities:
- Handle a large volume of inbound calls related to heavy duty parts and service
- Work to establish business relationships with customers, able to speak the customer’s language
- Know how to access information on our products and stay up to date on product and industry changes
- Provide important communications link between customers and technicians
- Aid sales representatives with research of products, pricing availability and applications
Job Requirements:
- Experience with heavy duty parts and bulk equipment is a big plus
- Previous experience in a customer support role with strong communication skills
- Must have a technical aptitude with an ability to learn products
- Proficient in MS Office and other computer functions
- Experience with working in a fast-paced environment
- Must be able to meet the physical demands of the position
D&W Diesel, Inc. is an employee-owned, $120 million business with over 350 employees in 8 locations. D&W has more than 45 years of history as a leader in remanufacturing and distribution of diesel engine components, truck & tank equipment, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees.
Compensation Range: $23 - $26 hour
Benefits:
- Employee Stock Ownership Plan (ESOP)
- 401(k) with a company match
- Health, dental & vision insurance
- Disability & Life Insurance
- Paid Time Off & Paid Holidays at time of hire
To apply for this position please visit our website at www.dwdiesel.com/careers . If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324
Equal Opportunity Employer/Veterans/Disabled
